Cloud Director - Program Delivery Lead

Qualifications

• Minimum of 10+ years experience successfully leading several complex, technical services delivery programs with multiple teams or partners.
• Solid understanding of cloud and adjacent technologies sufficient to drive priorities and provide guidance and direction.
• Track record of building and managing senior-level client relationships to ensure successful delivery.
• Strong communications skills; able to communicate, engage, and persuade at both working levels and senior executive levels.
• Ability to effectively manage risks and issues, and comfortable leveraging escalation as a tool.
• Experience engaging in complex and ambiguous situations - e.g., agile environments - and quickly turning them into clear priorities and direction.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience).
• Willingness to travel up to 30-40%.

Technical & Domain Expertise

• Working knowledge of Hybrid, Private, and Public Cloud strategies and the trade-offs between them.
• Familiarity with enterprise cloud ecosystems, operating models, and the financial considerations of cloud at scale.
• Ability to reason across complex technology interdependencies spanning infrastructure, applications, security, and operations.

Strongly Desired Skills

• Demonstrated experience integrating AI into delivery programs (e.g., AI-assisted PM, code/test acceleration, knowledge mining, executive reporting).
• Relevant cloud and AI certifications.
• Experience driving factory-based migration and modernization programs.
• Familiarity with CI/CD, Infrastructure as Code, and cloud automation frameworks.
• Experience working with strategic technology partners and ISVs (VMware, Microsoft, AWS, Nutanix, Red Hat, etc.).
• Strong executive communication, storytelling, and stakeholder influence skills.

Want to learn more about Consulting Services? Check us out on our platform:

https://www.wwt.com/consulting-services

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $164,000 to $205,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email taposting@wwt.com.

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Requirements:

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Solutions Consulting & Engineering (SC&E) Team and why join?

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.

Position Overview

The Cloud Director - Program Delivery Lead owns end-to-end delivery of large-scale, complex cloud transformation programs for WWT's strategic enterprise clients. This is a senior delivery leadership role that pairs program rigor with executive presence: building trust-based relationships with client leadership, orchestrating cross-functional teams, surfacing and resolving risk early, and bringing fresh thinking - including the integration of AI - into how we deliver.

The right leader is equally comfortable in the boardroom and in the weeds. They influence senior client stakeholders, mobilize multi-disciplinary teams, and translate ambiguity into clear priorities and measurable outcomes.

Key Responsibilities

Program & Delivery Ownership

• Own end-to-end delivery of complex cloud transformation programs, ensuring on-time, on-budget, and high-quality outcomes.
• Lead cross-functional teams - including program/project managers, architects, and engineers - to drive technical execution.
• Conduct regular executive and operational reviews to align on priorities, risks, and value realization.

Client Relationships & Strategic Advisory

• Serve as the primary point of contact for customer executives, program sponsors, and key stakeholders.
• Proactively manage customer expectations and address concerns to maintain high satisfaction and trust.
• Act as a strategic advisor, guiding customers through cloud adoption, modernization, and operational transformation.

Executive Communication & Reporting

• Develop and present data-driven reports, dashboards, and recommendations to leadership and customers.
• Communicate complex technical concepts in a way that resonates with both technical and non-technical stakeholders.
• Prepare and deliver high-impact executive presentations, steering committee updates, and business reviews.
• Foster a culture of transparency by keeping stakeholders informed of risks, dependencies, and trade-offs.

Risk, Issue & Escalation Management

• Identify and resolve risks and issues early; leverage escalation as a deliberate tool, not a last resort.
• Maintain a single, integrated view of risks, dependencies, and decisions across all workstreams.
• Operate effectively in ambiguous, fast-moving environments (including agile programs), translating complexity into clear priorities and direction.

Innovation & Growth

• Bring new ideas and innovation into existing programs - with particular emphasis on integrating AI into delivery (for productivity, quality, insight, and client outcomes).
• Position additional WWT services, innovations, capabilities, and offerings that drive business value and growth.
• Identify opportunities for expansion in cloud or other solution areas.