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Cloud Service Deliver Lead

New York, United States

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Job Title: Cloud Services Delivery Lead

Job Summary

We are seeking a seasoned and strategic Cloud Services Delivery Lead to manage and deliver comprehensive cloud-based services including Cloud Administration, Site Reliability Engineering, Database and Middleware Administration, and Batch Job Support. This role involves leading a team of technical consultants, driving operational excellence, and ensuring alignment with business and technology goals.

Key Responsibilities

Service Delivery & Technical Leadership

Oversee delivery of:

Cloud Administration and Support Services
Site Reliability Engineering (SRE) Services
Database Administration and Support Services
Middleware Systems Administration and Support Services
Batch Job Administration and Support Services

Provide architecture oversight and quality assurance across programs.
Translate client business and technical needs into scalable cloud solutions.
Perform due diligence on proposed designs and recommend improvements.
Interface with global technology teams to promote standardization and best practices.

Team Management & Development

Lead and manage a team of 50+ cloud consultants.
Set goals, expectations, and ensure alignment with corporate metrics.
Provide mentorship, guidance, and career development.
Drive hiring, feedback loops, and performance management processes.

Client Engagement & Strategic Planning

Engage with client stakeholders across technology, application, security, and business domains.
Own and manage delivery plans, potentially acting as Delivery Manager.
Conduct impact analysis of major changes to client systems.
Maintain strong relationships with client architecture teams.
Communicate effectively at C-level, including presentations and written reports.

Tools & Technologies

Cloud Platforms

Azure, AWS, GCP, Oracle Cloud

DevOps & Automation

Azure DevOps, Jenkins, Puppet, Terraform, ARM Templates, PowerShell, Shell Scripting

Containerization & Orchestration

Docker, Kubernetes, OpenShift

Monitoring & Reporting

Dynatrace, Splunk, Power BI

Version Control & Ticketing

Git, GitHub, ServiceNow

Operating Systems

Linux (RHEL, SUSE, all flavors), Windows Server

Mandatory & Desired Skills

Proven experience leading large technical teams (50+ consultants).
Strong expertise in at least 3 domains: cloud platforms, security, infrastructure, tech/business strategy.
10+ years in cloud architecture; 2+ years in leadership roles.
Demonstrated ability to design and deliver complex cloud solutions.
Experience in large-scale cloud transformation initiatives.
Strong interpersonal, communication, and leadership skills.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

Salary Transparency

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $ 145000- $ 150000 /yearly.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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