• Drive AI growth via Agents that drive Copilot Studio and where possible leverage Copilot Chat, M365 Copilot, & Azure AI services that optimize a customer’s outcomes & Copilot Journey.
• Vigilantly maintain the health of the Power Platform customer base.
• Strong UE execution to drive STU/CSU handoffs, usage & renewal growth
• Identify and deliver expansion opportunities for Enhanced Solutions

• Accelerate AI share capture with Copilot + Agents: Simplify AI orchestration via a prescriptive Copilot Journey to accelerate AI share capture across M365 Copilot, Copilot Chat, and Copilot Studio + Agents.
• Drive core business momentum: Drive balanced and strategic growth across discrete AI Workforce and AI business process targets (including ME3, FLW, W365, AVD, Sales, Service, ERP, CCaaS, Power Platform, and Business Central).
• Deliver usage excellence across all that we do: Drive Power & Agents Consumed Value (PACV) through Power Platform & Copilot Studio usage growth: Expand Usage Excellence execution to accelerate customer time-to-value & ROI, improve E3/Dynamics/Power Platform usage & renewals and optimize new capacity for Copilot & Agents.
• ES + Programs: Develop a deep understanding of hero Unified offers, changes to VBD portfolio, and FY26 programs (such as ECIF) so you can leverage them to drive ES + Usage growth. Improve Unified/ VAS attach across all sales plays following the Formula for Success and grow Enhanced Solutions
• End to End AI Journey: Take Customers through the Copilot Journey and transform business process with Agents. Vigilantly maintain the health of existing customer

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  OR equivalent experience
• Technical product proficiency and readiness
• Deeper Business Value and Change Management Skills
• Strong operational discipline & Usage Excellence delivery

• Understanding of how to modernize with intelligent, purpose-built app
• Ability to Build agent-infused apps as the new interface
  for enterprise systems
• Optimize with Agent-powered business processes
• Innovate with agents to automate workflows and replace repetitive or complex tasks

• Establish thought-leadership and generate customer excitement for our AI-innovation with a drumbeat of product moments
• Consistent to-customer assets showcasing AI-transformation value, incl. demos & scenarios for M365 Copilot, Copilot Chat & Agents
• Leave no segment or worker role uncovered by driving Copilot Chat

• Establish customer confidence on Copilot Studio as the platform for Agents
• Accelerate Low Code by cross-pollinating AI capabilities connected to the Agent momentum
• Transform legacy ERP & CRM through D365 AI innovation and Agents supported with demos and premium offers

Additional details