Cloud Support Engineer- AWS

We are seeking a skilled and proactive Cloud Support Engineer with strong expertise in AWS to join our client team. The ideal candidate will be responsible for supporting, maintaining, and optimizing cloud infrastructure, ensuring high availability, performance, and security across all AWS environments. This role requires strong troubleshooting capabilities, hands-on implementation experience, and a solid understanding of cloud disaster recovery strategies.

Key Responsibilities

• Provide day-to-day support for AWS cloud infrastructure, ensuring system reliability and performance
• Monitor, troubleshoot, and resolve issues across AWS services and environments
• Implement, configure, and maintain AWS resources including EC2, RDS, VPC, Redshift, and related services
• Ensure all AWS resources are regularly updated, patched, and aligned with best practices
• Support and implement Cloud Disaster Recovery (DR) strategies and ensure readiness for failover scenarios
• Perform root cause analysis and provide timely resolution for production incidents
• Collaborate with internal teams to optimize cloud architecture and performance
• Maintain documentation for configurations, processes, and troubleshooting procedures
• Ensure compliance with security standards and cloud governance policies

Key Requirements

• Minimum 5+ years of experience working with AWS cloud environments
• Strong hands-on experience with core AWS services (EC2, RDS, VPC, Redshift, etc.)
• Proven experience in Cloud Disaster Recovery planning and implementation
• Solid troubleshooting skills within AWS environments
• Good working knowledge of Linux systems
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple priorities effectively
• AWS Certified Solutions Architect – Professional certification is preferred

Preferred Skills

• Experience with automation and scripting (e.g., Bash, Python)
• Familiarity with monitoring tools and cloud cost optimization practices
• Exposure to CI/CD pipelines and DevOps practices is a plus

This is a 12 months contract with a potential to extend