Club Lounge Attendant

The Sheraton Albuquerque Uptown is looking for an enthusiastic individual to join its team as a Club Lounge Attendant! This is an early morning, part time position. The Club Lounge Attendant is responsible for the smooth operation of the Club Lounge that starts by providing a warmly welcome to our VIP guests.

JOB DUTIES:

• Responsible for the proper set up, presentation of food, beverage and necessary supplies, and for the tear down of food and beverage service in the concierge lounge.
• Replenish food, beverage and supplies as needed.
• Ensure that food is kept at the proper temperatures.
• Adheres to food safety guidelines.
• Bus tables as needed.
• Ensure office supplies are stocked in the Concierge Lounge.
• Responsible for the cleanliness of the Concierge Lounge.
• Ensure proper storage of all food and beverage.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Be a Team Player and encourage the teamwork attitude among staff.
• Attends department and inter-departmental meetings.
• Notify management of any pertinent information related to shift activities.
• Be knowledgeable in all hotel emergency procedures.
• Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
• Ensures total guest satisfaction.
• Follow supervisor’s instructions and performs other duties as directed or assigned.

JOB REQUIREMENTS:

• Must have prior customer service experience.
• Must be 21 years of age or older.
• Ability to read, comprehend and write basic instructions, correspondence and memos.
• Ability to communicate verbally (including telephone contact) with Guests, management and co-workers.
• Previous computer experience preferred.
• Must be able to follow all policies and procedures while constantly striving to improve all standards of operation.
• Must be comfortable handling and resolving guest complaints and problems.

All positions require a criminal background check and drug screen.

Our company participates in E-Verify.

Sheraton Albuquerque Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to yadira.delgado@sheratonuptown.com or call 505 349-8024 to let us know the nature of your request.