SUMMARY

The primary duty of the Club Server position is to interact with patrons by receiving, processing, and/or facilitating orders on Point of Sale (POS) devices.

DUTIES AND RESPONSIBILITIES

• Welcome patrons as they arrive.
• Accept and process orders for patrons on Point of Sale (POS) device.
• Relay orders to kitchen in a timely manner.
• Assemble orders and serve to patrons.
• As needed, assist patrons with carrying purchased items to tables.
• Provide exceptional customer service to patrons and ensure an exemplary overall experience.
• Monitor and maintain proper product availability to include serving ware, condiments, and other guest requests.
• Adhere to basic food safety and sanitation guidelines.
• Make sure all equipment is working and report any issues to management.
• Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES

• • This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS

• • High School Diploma or equivalent
  • 0-2 years of relevant experience
  • Maintain a positive and professional demeanor at all times.
  • Organized and attentive to detail
  • Strong verbal communication skills
  • Ability to work in a fast-paced environment
  • Ability to work a flexible schedule including nights, weekends, and holidays

PHYSICAL DEMANDS

• • The employee frequently is required to talk or hear.
  • The employee is occasionally required to reach with hands and arms.
  • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• • Densely populated on event days
  • The noise level in the work environment is usually loud on event days

CERTIFICATES, LICENSES, REGISTRATIONS

• • Required to obtain a passing score on Serve Safe training
  • Required to obtain a passing score on TEAMs training