Cluster Head

About Us

Our client works in the area of skilling and livelihoods for underserved youth through a pioneering Public-Private Partnership (PPP) model. The initiative empowers Government, Corporates, NGOs, and Citizens to work together for socio-economic transformation. With a strong presence across multiple states and cities, the program continues to create large-scale impact.

About The Role

As Cluster Head, you will lead and manage operations across centres in the assigned cluster. You will ensure program delivery excellence, team performance, stakeholder engagement, and alignment with organizational vision and donor commitments. This is a leadership role requiring operational agility, people-first management, and a deep commitment to youth empowerment.

Key Responsibilities

• Centre Operations & Program Delivery
• Develop program plans (budget, HR, communication, M&E) with Regional Head.
• Oversee day-to-day centre operations and ensure quality delivery from outreach to alumni engagement.
• Drive achievement of skilling and livelihood targets as per MoUs with government and donors.
• Team Management & Culture Building
• Recruit, retain, and build a high-performing team aligned with organizational values.
• Conduct staff evaluations, identify training needs, and build team capacity.
• Promote a culture of empathy, inclusion, integrity, and courage.
• Stakeholder & Community Engagement
• Collaborate with government, corporates, NGOs, and community partners.
• Represent the organization with donors, political leaders, and influencers.
• Build partnerships with institutions and experts for program strengthening.
• Strategic Execution & Innovation
• Ensure adherence to processes, documentation, reporting, and budget utilization.
• Facilitate donor events, site visits, launches, and volunteering activities.
• Identify new partnerships for skilling and placement.
• Innovate for better implementation and community impact.
  
  

Preferred Background & Skills

• Bachelor’s/Master’s in Social Sciences, Development Studies, or related fields.
• 8+ years of relevant experience in social sector, skilling, livelihoods, or program leadership.
• Strong execution, project management, budgeting, and reporting skills.
• Excellent problem-solving, data analysis, and presentation abilities.
• Proficiency in English & Hindi (regional language preferred).
• Willingness to travel extensively.
• High integrity, adaptability, and passion for youth development.
  
  

Skills: program management,government,stakeholder engagement,youth development,skilling,team management,livelihood,donors,partnership development,leadership