Cluster Revenue Manager

The Cluster Revenue Manager will be responsible for implementing the revenue management strategies and processes in the client hotels, to optimize and maximize its revenues.

Key Accountabilities

• Identify new revenue opportunities.
• Perform competitive benchmark studies and follow market trends.
• Create and develop pricing strategies in conjunction with the individuality of each hotel.
• Provide weekly dynamic forecast of expected results, variances and budget comparisons.
• Reduce the cost of distribution by finding new less expensive means of delivering business.
• Act as overall business development consultant for the hotel manager/ General Manger.
• Build and maintain strong working relationships with levels of staff at the hotel.
• Work in liaison with hotel sales and reservations departments as a team.
• Optimize and expand distribution partnerships.
• Ensure hotels personnel are fully competent in the use of all systems.
• Challenge and influence hotels to improve service level and operational standards.
• Daily picks-up analysis, strategy adjustments and reporting.
• Analyze overall monthly hotel performance and provide summary report with recommendations for improving long-term strategies.
• Oversee and audit the standards and operations of the reservations department.
• Ensure web site booking process is maintained up-to-date and functional.
• Conduct quarterly property performance review and develop strategic and tactical action.

Education

• Bachelor or master's degree in Hotel Management, Tourism or Economic Studies

Experience

• 2 - 4 years of hands on Hotel Revenue Management experience

Skills/Attributes

• Highly computer literate with a high-level command of Excel
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranet
• Fluent in English, both oral and written
• Good analytical and numeric skills
• Able to develop relationships with 3rd parties and the hotel teams
• Well-developed interpersonal, adaptive influencing and supervisory management skills