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CMI Manager

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KEY JOB ACCOUNTABILITIES

Create, contribute to and frame the CMI strategy to influence the growth of the zone/country business, be accountable for the quality of the results, relevance and actionability of learnings
  • Create, drive and lead the CMI strategy for the country according to the local business challenges
  • Drive the insights on consumer & shopper journey for Activation/Go to market according to the group or regional tools recommendations
  • Build the local CMI Roadmap (plan, budget) by prioritising, selecting key topics and mobilizing the right resources
  • Integrate market data and insights into consumer studies and analysis
  • Consolidate and leverage local 360 analysis on key go-to-market topics to highlight strategic recommendations
  • Contribute to international insights consolidation by sharing local consumer journey and go-to-market insights with CMI Zone representatives
  • Set up organizations / project teams, governance, tools and methods adapted to the realization of the country business strategy (benchmark ...)
  • Communicate, advice and influence (in the daily life or strategic meetings) the right levels in the organization to impact business decisions
  • Upskill local teams by sharing CMI expertise, introducing innovation and by leveraging internal and external benchmarking and networking; build and transmit a consumer centric culture
  • Manage the local team budget
  • Manage the local team, develop talents and manage cross functional projects

PROFESSIONAL & TECHNICAL COMPETENCIES

  • Consumer research innovator
  • Guides and challenges business needs into a brief
  • Adopts relevant leading-edge tools including digital
  • Identifies, selects and challenges new and existing external partners
  • Leads research projects until results integration data integrator
  • Is future oriented & detects new trends
  • Drives, collects and analyses data (brand, product experiences, market & shopper)
  • Integrates social insights data
  • Is statistics savvy & makes numbers meaningful
  • Summarizes and leverages 360 data (incl digital, crm, media, retailers…) consumer champion
  • Builds & transmits a consumer \u000bcentric culture
  • Communicates insights with impact, clarity and conviction
  • Collaborates effectively with different internal and external expert communities’ business influencer
  • Acts as strategic business partner
  • Transforms insights into business opportunities
  • Develops and implements a cmi vision for the future

L’OREAL COMPETENCIES
  • INNOVATOR
  • STRATEGIST
  • PEOPLE DEVELOPER
  • INTEGRATOR
  • ENTREPRENEUR

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