Cold Caller (Inbound & Outbound Sales Representative)

We are hiring a motivated and confident Cold Caller (Inbound & Outbound) to join our sales team. The ideal candidate will handle incoming calls, make outbound calls, generate leads, qualify prospects, and convert them into customers. You should have excellent communication skills, a positive attitude, and the ability to handle sales objections professionally.

Key Responsibilities

Outbound Calling

• Make daily outbound calls to potential clients in the UK/US markets.
• Introduce products/services and persuade prospects to take interest or book an appointment.
• Follow sales scripts and pitch confidently.
• Maintain a high call volume and meet weekly/monthly targets.

Inbound Calling

• Attend incoming calls from customers and answer queries professionally.
• Convert inbound leads into sales by providing complete information.
• Handle complaints, resolve issues, and maintain customer satisfaction.

Lead Management & Reporting

• Record customer information accurately in CRM or Excel sheets.
• Follow up on leads regularly to close deals.
• Prepare daily/weekly call performance reports.

Customer Service

• Build relationships with customers through friendly and confident communication.
• Provide accurate information and maintain a strong brand image.
• Ensure every caller has a positive experience.

Requirements

• Experience in cold calling, telemarketing, or call center sales (preferred).
• Excellent spoken English (clear accent preferred).
• Ability to work with UK/US time zones (if required).
• Confident communication and strong persuasive skills.
• Ability to handle objections and close sales.
• Basic computer skills (CRM, Google Sheets, Email, etc.).

Preferred Skills

• Experience selling to US/UK clients
• Lead generation experience
• Customer handling & problem-solving
• Strong listening and negotiation skills

Job Type: Full-time

Pay: Rs25,000.00 - Rs30,000.00 per month

Language:

• English (Required)

Work Location: In person