Cold Store Dispatcher

Position Overview:

The Cold Store Dispatcher is responsible for coordinating the receipt, storage, and dispatch of ice cream and frozen products in accordance with the temperature and quality standards.

Key Responsibilities:

• Receive incoming stock at the cold store and verify quantities, condition, and documentation against system records.
• Ensure proper handling and storage of ice cream and frozen products in accordance with temperature and quality standards.
• Process order fulfilment and dispatches based on instructions generated from the ERP system.
• Perform stock reconciliation after each dispatch to ensure system and physical stock accuracy.
• Conduct weekly and monthly inventory counts to maintain stock accuracy.
• Carry out weekly stock optimization, including space utilization, FIFO/FEFO compliance, and segregation of slow-moving or near-expiry items.
• Maintain accurate and real-time stock updates in the ERP system.
• Ensure proper documentation for all receipts, dispatches, and inventory movements.
• Coordinate with and follow up with drivers for timely dispatch, loading confirmation, and documentation handover.
• Report discrepancies, damages, temperature deviations, or operational issues immediately to management.

Experience, Skills & Knowledge

• Knowledge of cold storage operations and temperature-controlled products
• Strong attention to detail and accuracy
• Ability to work in cold environments for extended periods
• Good level of the English language both written and spoken
• Well organized and good execution skills
• Basic computer skills for inventory and dispatch records

Job Type: Full-time

Application Question(s):

• How many years of experience do you have in cold store?
• What is your salary expectation?
• Are you available to join immediately?
• What is your current salary?