Collateral Svc Analyst - DOC REVIEW

Join JPMorganChase as a Collateral Services Analyst and make a meaningful impact on our lending operations. This role offers exceptional career growth and skill development opportunities within a supportive, innovative team. You’ll collaborate with talented professionals, expand your expertise, and help shape the future of our loan portfolio. Advance your career while contributing to a culture that values your skills and encourages mobility.

Job Summary
As a Collateral Services Analyst within our team, you play a vital role in ensuring the integrity and efficiency of our lending services. You will work closely with both internal and external stakeholders, using your conflict management and critical thinking skills to resolve issues and deliver high-quality results. We value collaboration, resilience, and time management, and you’ll be part of a team dedicated to maintaining the quality of our loan portfolio through meticulous collateral management.

Our team supports a wide range of commercial lending activities, focusing on post-closing document review and collateral management. You’ll engage in process improvement initiatives, partner with market and external partners, and contribute to operational excellence. This role provides exposure to complex lending scenarios and opportunities to develop leadership skills.

Job responsibilities

• Manage and process loan collateral by adhering to established guidelines and procedures, ensuring accuracy and compliance
• Track team performance indicators and generate reports for stakeholders
• Review and analyze collateral reports, identifying discrepancies or issues
• Assist with attestations and updates to procedures and supporting documents
• Participate in staff and partner meetings
• Map processes and perform quality reviews using Visio
• Assist and resolve escalations
• Research and respond to internal inquiries for prompt customer resolution
• Understand and adhere to Bank policies, compliance, and regulatory requirements
• Meet and exceed established Service Level Agreements, exercising judgment and prioritization
• Participate in projects and working groups as required

Required qualifications, capabilities, and skills

• 5 years of prior loan operations experience in banking or financial services industry
• Foundational knowledge in commercial lending loan documentation
• Familiarity with mainframe loan systems and commercial lending loan accounting systems
• Emerging proficiency in conflict management
• Developing critical thinking skills
• Strong attention to detail and organizational skills
• Work with a sense of urgency and seek constant improvement
• Strong internal and external customer service skills
• Team oriented, readily shares information and assists others

Preferred qualifications, capabilities, and skills

• Expertise in stakeholder management and emotional intelligence
• Ability to manage time effectively and maintain resilience
• Experience in providing guidance to others and fostering collaboration
• Skill in leveraging AI and machine learning to enhance lending processes

Required or Additional Information

• Visa sponsorship is not available for this position.
• Work schedules will be full-time in office, on a 40-hour per week schedule.