Colleague House Manager

Mandarin Oriental Hotel Group

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bodrum

A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.

Duties and Responsibilities

To ensure colleague housing is always in a clean and tidy condition arranging additional cleaning according to operational needs

To communicate with People & Culture regarding colleague arrival and departures and share these with the Security Gate colleagues

To assign rooms to all colleagues according to their level and position

To ensure that all colleague rooms are prepared for their arrival giving them a feeling of being expected

To welcome colleagues and escorted to their rooms and appropriate keys given

To ensure all colleagues are given Colleague Handbook on arrival and acknowledgment page is collected from them and this filed

To present all colleagues with inventory list and gather necessary signatures

To present colleagues with arrival amenities to make them feel welcomed

To monitor behavior of colleagues and report any incidents to Human Resources/ Security immediately

To complete daily walk around and report any faults and repairs needs to the hotel Engineering Department

To ensure safe keeping of guest keys and issuing procedures according to Safe, Sound & Sustainable guidelines

To coordinate cleaning schedule of colleague housing pool