Collection Analyst, Child Support Enforcement Division

ABOUT THE ORLEANS PARISH DISTRICT ATTORNEY'S OFFICE (OPDA):

Jason Rogers Williams took office as the Orleans Parish District Attorney on January 11, 2021, and is building a 21st century prosecutors' office with a team of the best and brightest from around the country and a mission of being as smart on crime as the office has historically been tough on crime. New Orleans has led the world in convictions and incarceration for decades, without any corresponding decrease in crime. OPDA is simultaneously increasing safety and delivering justice with a laser focus on serious offenses and a belief that every New Orleanian deserves the presumption of innocence.

DUTIES AND RESPONSIBLITIES:

• Responsible for systematic monitoring of assigned caseload.
• Ensure timely payments on child support cases through telephone contact, correspondence, and appropriate court action.
• Monitor cases for enforcement measures if needed, health insurance enforcement, and financial audit of cases.
• Monitor the adherence to employer income assignment orders.
• Perform parent locate on parties as necessary.
• Initiate process of Rules and Motions to be forwarded to legal department/Assistant DAs.
• Testify in court when necessary.
• Address walk-in clients.
• Handle incoming phone calls from parties, employers, or other agencies, as it relates to your caseload, or while temporarily filling in for someone else.
• Review and take action on daily system-generated case enforcement reminders.
• Maintain caseload filing.
• Maintain both OPDA and Department of Children and Family Services email accounts.

QUALIFICATIONS AND SKILLS:

• Excellent organizational skills
• Customer service skills
• Basic computer skills
• Dependability in both attendance and work product

SALARY

$30,000

BENEFITS

New hires may be eligible for:

• Health insurance
• Life insurance
• Sick leave
• Vacation leave
• Paid parental leave
• Generous paid holiday schedule
• Employee Assistance Program
• Flexible spending account
• Enrollment in the Louisiana Public Employees Deferred Compensation Plan
• Federal Public Service Loan Forgiveness program

CLASSIFICATION

Full-time, non-exempt

EQUAL OPPORTUNITY EMPLOYER STATEMENT

OPDA is an equal-opportunity employer. The office values a diverse workforce and management reflective of the communities that it serves. Accordingly, OPDA adheres to a policy of making employment, promotion, and other personnel decisions without regard to race, culture, color, religion, sex, sexual orientation, gender identity, national origin, marital status, caregiver status, age, disability, or other legally protected class as defined by federal or Louisiana law.