Collection Assistant

Key Responsibilities

• Assist in the daily follow-up of due and overdue invoices with customers via email and phone
• Maintain and update accounts receivable aging reports
• Support the Collections Officer in monitoring customer payment behavior
• Coordinate with Sales, Finance, and Legal teams regarding payment issues and disputes
• Prepare customer statements, reminders, and follow-up schedules
• Record collection activities, promises to pay, and customer communications in the system
• Assist in the reconciliation of customer accounts and invoice clarifications
• Flag high-risk or long-outstanding accounts for escalation
• Support month-end activities related to AR and collections reporting
• Ensure all collection activities comply with company policies and procedures

Required Qualifications & Skills

• Bachelor’s degree in Accounting, Finance, Business Administration , or related field
• 1–3 years of experience in collections, accounts receivable, or finance support roles
• Basic understanding of invoicing, aging reports, and payment terms
• Good communication skills (English required; Arabic is a plus)
• Strong follow-up and coordination skills
• Attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Proficiency in Excel and ERP systems (SAP, Oracle, Odoo, or similar)