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Collection Specialist
JOB_REQUIREMENTS
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Employment Type
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Company Location
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Salary
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Make outbound collection calls professionally while keeping and improving customer relations.
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Monitor accounts on a daily basis.
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Collect users' payments in accordance with payment due dates.
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Identify issues attributing to account delinquency and discuss them with management.
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Review and monitor assigned accounts and all applicable collection reports.
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Provide timely follow-up on payment arrangements.
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Take action in order to encourage timely payments.
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Process payments and refunds.
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Maintain all related tasks assigned by the direct manager
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Excellent communication skills.
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Must have attention to detail with an eye for accuracy.
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Computer skills (Word, Excel, PowerPoint) preferred.
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Good English.
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Minimum Experience 1-3.
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Solid experience in collections.
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Microsoft Office is a Must.
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Salary advance, the ability to have access to your salary anytime of the month
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Hybrid working environment
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Medical insurance.
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Social insurance.
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Regular perks such as company social and wellbeing-events
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