Collections Officer

Key Responsibilities

• Experience working with corporate clients
• Experience in a fast-paced or high-volume environment
• Contact clients via phone, email, and other channels to recover outstanding balances
• Trace and reconnect with old or inactive clients using available records, systems, and alternative contact methods
• Maintain accurate records of all collection activities and communications
• Post and allocate payments and perform account reconciliations
• Prepare and send Statements of Account (SOA) to clients
• Handle billing queries, resolve disputes, and negotiate payment terms
• Identify high-risk accounts and escalate issues when necessary
• Prepare aging reports and provide updates on collection status
• Coordinate with internal departments to resolve discrepancies
• Prepare documentation for legal or debt recovery when required
• Support month-end closing activities and meet reporting deadlines

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Proven experience in collections or credit control
• Strong communication and negotiation skills
• Ability to work independently and meet collection targets
• Proficiency in MS Excel and accounting systems
• Strong organizational skills and attention to detail

Job Type: Full-time

Pay: From AED4,000.00 per month

Application Question(s):

• What is your visa status?
• If you're working, how long is your notice period?
• How much is your expected salary? Is it negotiable?
• Age
• How much is your current salary?

Location:

• Abu Dhabi (Required)

Work Location: In person