Collections Specialist - Facility Management Services (Tagalog Speakers)

Job Summary:

We are seeking a skilled and experienced Collections Executive with a strong background in Facility Management services. The ideal candidate will be responsible for managing outstanding payments, following up with clients, and ensuring timely collections. Fluency in Tagalog and English is essential for effective communication with clients and internal teams.

Key Responsibilities:

• Manage and follow up on outstanding client payments in a professional and timely manner.
• Coordinate with clients via phone, email, and visits to ensure payment collection.
• Maintain accurate records of all collection activities.
• Collaborate with internal departments (e.g., finance, operations) to resolve billing issues.
• Prepare regular reports on collection status and aging analysis.
• Handle disputes or payment issues diplomatically to maintain client relationships.
• Ensure compliance with company policies and legal requirements during the collection process.

Requirements:

• Minimum 3 years of experience in collections, specifically in the Facility Management sector.
• Fluent in Tagalog and English – both written and verbal communication.
• Strong negotiation and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Good knowledge of MS Office and ERP systems is a plus.
• Strong attention to detail and organizational skills.

Job Types: Full-time, Permanent

Pay: AED7,000.00 - AED8,000.00 per month