Department: Sciences & Technology
Salary: $43,001 - $51,601
Description:
The College Web Technical Support Specialist provides general technical support to students, faculty, staff, and visitors of the college.
- Provides technical support to faculty and staff for all hardware and software used, including, but not limited to Qualtrics, MS Office, online meeting/conference equipment and software, video production and editing equipment and software, and social media applications.
- Develops, updates, and maintains the college, individual departments', and faculty webpages, maintaining compliance with UHD web graphics and ADA guidelines.
- Creates graphics for college, faculty, and staff use, including, but not limited to, graphics for flyers, posters, brochures, and t-shirt designs.
- Manages social media accounts as requested.
- Tests and demonstrates new technology or proposed new technology as required.
- Analyzes web issues and makes suitable recommendations.
- Collaborates with other departments as necessary for various web based development projects and for event, marketing, and photography needs.
- Maintains and updates college events on the UHD calendar.
- Audits and evaluates best practices; keeps current with emerging web technologies and recommends and implements changes.
- Performs all other duties as assigned.
Direct Reports:
Delegation of Work:
Supervision Given:
Required Education:
- Bachelor's degree in Web Development/Programming, Computer Science, or a related field (Experience may be substituted in lieu of education).
Required Experience:
- Minimum of one (1) year of related job experience, including experience of working in a technology field/environment.
License/Certification:
Knowledge:
- Knowledge of HTML, CSS, web coding, and content management, and the related trends, issues, and accepted practices.
Skills:
- Good technical skills, including proficiency in Adobe and site improvement software.
- Strong analytical and problem solving skills.
- Excellent interpersonal and communication skills.
Abilities:
- Ability to be creative.
- Ability to work both independently and collaboratively.
- Ability to communicate effectively with a wide range of individuals and constituencies in a diverse university community.
Primary Work Location:
- Works in an office environment.
Physical Demands:
- Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements.
- Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.