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College Web Technical Support Specialist

College Web Technical Support Specialist

  • 495855
  • Full-Time
  • Closing on: Mar 25 2026
  • Sciences & Technology

Department: Sciences & Technology Salary: $43,001 - $51,601

Description:

Job Summary

The College Web Technical Support Specialist provides general technical support to students, faculty, staff, and visitors of the college.

Duties

  • Provides technical support to faculty and staff for all hardware and software used, including, but not limited to Qualtrics, MS Office, online meeting/conference equipment and software, video production and editing equipment and software, and social media applications.
  • Develops, updates, and maintains the college, individual departments', and faculty webpages, maintaining compliance with UHD web graphics and ADA guidelines.
  • Creates graphics for college, faculty, and staff use, including, but not limited to, graphics for flyers, posters, brochures, and t-shirt designs.
  • Manages social media accounts as requested.
  • Tests and demonstrates new technology or proposed new technology as required.
  • Analyzes web issues and makes suitable recommendations.
  • Collaborates with other departments as necessary for various web based development projects and for event, marketing, and photography needs.
  • Maintains and updates college events on the UHD calendar.
  • Audits and evaluates best practices; keeps current with emerging web technologies and recommends and implements changes.

Marginal Duties

  • Performs all other duties as assigned.

Supervisory Responsibilities

Direct Reports:

  • None

Delegation of Work:

  • N/A

Supervision Given:

  • N/A

Qualifications

Required Education:

  • Bachelor's degree in Web Development/Programming, Computer Science, or a related field (Experience may be substituted in lieu of education).

Required Experience:

  • Minimum of one (1) year of related job experience, including experience of working in a technology field/environment.

License/Certification:

  • None required

Preferred Qualifications

  • None

Knowledge, Skills and Abilities

Knowledge:

  • Knowledge of HTML, CSS, web coding, and content management, and the related trends, issues, and accepted practices.

Skills:

  • Good technical skills, including proficiency in Adobe and site improvement software.
  • Strong analytical and problem solving skills.
  • Excellent interpersonal and communication skills.

Abilities:

  • Ability to be creative.
  • Ability to work both independently and collaboratively.
  • Ability to communicate effectively with a wide range of individuals and constituencies in a diverse university community.

Work Location and Physical Demands

Primary Work Location:

  • Works in an office environment.

Physical Demands:

  • Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements.
  • Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks. Must have precise hand-eye coordination, good spatial awareness, and the ability to identify and distinguish colors.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.

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