Commercial Director

Commercial Director

A Commercial Director develops a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel. Lead execution of the commercial strategy through managing the relationship with revenue management, sales, marketing and Public Relations teams and activity, and by working effectively with the regional and area support teams.

What will I be doing?

A Commercial Director will develop a commercial strategy covering all segments and channels to maximize revenue and profit performance of the hotel. Lead execution of the commercial strategy through managing the relationship with revenue management, sales, marketing and Public Relations teams and activity, and by working effectively with the regional and area support teams. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Direct accountability for delivering all hotel revenues including: Rooms / Group, Conference and Events / Food and Beverage / Other revenues
• Own commercial strategy from planning through to execution using the Hilton commercial focus process
• Direct and oversee all Group, Conference and Events sales activity from demand generation to maximizing conversion
• Own the creation and execution of the annual Revenue plan
• Manage hotel level marketing planning and execution
• Support Director of Sales and Sales Manager in the hotel sales activities, both planning and execution
• Manage hotel level Public Relations activities
• Manage hotel pricing and inventory management
• Liaise with regional commercial and brand teams to provide maximum benefit to hotel performance

What are we looking for?

The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation

• Excellent oral and written communication skills across different functions and levels within the business, including with Management and Ownership groups
• Minimum current role should be that of an Experienced Director of Sales
• Should be fluent in Arabic, verbal and written
• GCC experience is imperative to be considered
• A demonstration of Leadership skills to ensure driving the vision for all revenue streams, from a Divisional, Cluster and hotel perspective
• Excellent organization skills
• Ability to perform critical analysis and develop accurate findings
• Ability to work well under deadline pressure and/or travel
• Certifiable in the use of all Hilton revenue management database systems and tools. Strong experience or adaptable training in the use of automated systems, personal computers and software programs, including Microsoft Office
• Sales experience in either field or on-site environment
• Adaptable to travel as required and schedule changes
• Excellent interpersonal skills and possession of a full understanding of professional ethics, decorum and social skills. Extensive interaction with customers, investment ownerships and business partners required. Must be able to adapt to different audiences dictated by culture and country or origin
• Three year college degree or experience equivalent
• Significant experience of three (3) or more years in revenue management or analytical roles
• 2 years cross-functional experience in operations or hotel management and brand exposure
• Leadership and Team Management

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Adaptable experience with travel industry reservation systems
• Adaptable experience with hotel property management systems
• Strong experience in hospitality forecasting, pricing and inventory control
• Experience in the Marketing & PR function

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.