Commercial Excellence Head

Arcera is a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents, and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.

This position, reporting to the Commercial Head, Egypt, will be based in Obour and hired under Legacy Amoun (part of Arcera) employment contract.

Main duties

• Aligns commercial strategy by partnering with Sales and Marketing to meet business goals efficiently.
• Boosts sales force effectiveness through structured training, coaching, and performance tools.
• Analyzes market and competitors to uncover trends, risks, and opportunities for strategic decisions.
• Monitors commercial KPIs using analytics to drive performance and continuous improvement.
• Leads CRM implementation to enhance customer engagement and enable data-driven management.
• Builds commercial capabilities through training and cross-functional collaboration for cohesive execution.
• Co-build and support the digital transformation and Omni channel engagement monitoring.

Job Requirements

• Bachelor’s degree in Pharmacy, Business Administration, or a related field; MBA or relevant postgraduate qualification is a plus.
• Minimum of 12 years in the pharmaceutical industry, including 2–3 years in a similar Commercial Excellence or strategic leadership role with digital engagement experience as a plus.
• Industry Knowledge: Strong understanding of pharmaceutical sales, marketing, and regulatory environments.
• Excellent command of English (spoken and written).
• Proficient in CRM systems, data analytics tools, and performance management platforms.
• Leadership & Communication: Proven ability to lead cross-functional teams, drive change, and communicate effectively across all organizational levels.

This is the opportunity to join a very dynamic organization, where decisions are taken fast and where you can actively participate in shaping our future. If this sounds exciting, we would love to hear more about you!