Commercial General Liability Claims Team Lead

Description:

Berkshire Hathaway Direct Insurance Company is the home of biBerk small business insurance. Our claims department is seeking a General Liability Claims Team Lead to oversee claims under biBerk’s general liability coverage line involving bodily injury.

Job Responsibilities

• Remotely overseeing a team of 5 to 6 adjusters handling both litigated and non-litigated bodily injury liability claims
• Ensuring appropriate claim handling and decision making
• Reviewing and editing positional correspondence
• Administrative responsibilities associated with team management
• Ensuring direct reports are following in-house processes including but not limited to escalated claim review, settlement authority requests, submissions for legal review etc…
• Working with in-house counsel to interpret policy coverages and jurisdictional impact on claims
• Reviewing large losses and litigated matters with Claims Supervisor and at Roundtable meetings
• Identifying subrogation potential or fraud alerts and making appropriate referrals
• Returning adjuster escalated calls
• Training new team members
• Conducting employee performance reviews
• Continuous coaching and support for direct reports

Requirements:

Qualifications

We are seeking candidates with the following:

• Minimum 5 years handling general liability claims
• Minimum 3 years handling litigated matters
• Significant supervisory experience and/or a law degree is preferred
• Excellent written and verbal communication skills
• Strong organizational skills
• Strong technological and computer skills
• Excellent time management skills with the ability to prioritize
• Self-motivator: works independently with minimal to moderate supervision
• Bachelor’s degree or higher required
• Active adjuster licenses

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $120,000 - $145,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. This position does not have bonus potential.