Commercial Sector Manager

Role Overview

The Commercial Sector Head is a strategic and results-driven leadership role responsible for spearheading Connect Money’s business development, account management, and revenue generation efforts across specific high-impact verticals (e.g., retail, fuel, trade, insurance, gig economy, platforms, etc.).

This role owns the full client lifecycle—from lead generation and proposal building to deal closure, implementation oversight, and post-launch account growth. The Sector Manger plays a pivotal role in translating sector needs into tailored financial solutions by aligning closely with internal teams and external decision-makers.

This position is central to Connect Money’s growth roadmap and market expansion strategy in Egypt and other regional markets.

Key Responsibilities

1. Revenue Generation & Sector Growth

• Lead business development and sales pipeline generation across assigned sectors.
• Own and manage end-to-end sales cycle: lead qualification, pitch, proposal, negotiation, and closure.
• Convert high-value opportunities through consultative selling and deep understanding of sector-specific pain points
• Ensure both new and recurring revenue targets are met or exceeded.
• Provide strategic insights to enhance sector positioning and align with Connect Money’s overall commercial goals.

2. Account Management & Client Success

• Act as the primary account owner for all clients within the assigned sector.
• Conduct quarterly business reviews to evaluate performance, usage, and growth opportunities.
• Proactively drive upsell, cross-sell, and renewal activities to grow account value.
• Serve as the trusted advisor and escalation point for clients post-launch.
• Coordinate with service delivery, operations, and CVM teams to maintain high client satisfaction and operational excellence.

3. Sector Strategy & Market Expansion

• Identify key trends and emerging opportunities within the sector to fuel future growth.
• Build a deep understanding of sector-specific regulatory, operational, and business dynamics.
• Develop go-to-market strategies and tailored value propositions for each use case.
• Foster strategic partnerships and alliances that strengthen Connect Money’s sector footprint.

4. Internal Collaboration & Enablement

• Work closely with presales and CVM teams to craft personalized proposals and campaigns.
• Collaborate with the Service Delivery team to ensure timely and seamless project execution.
• Provide sector insights to product, marketing, and strategy teams to inform roadmaps and narratives.
• Mentor junior team members and support knowledge sharing within the commercial team.

5. Performance Monitoring & Reporting

• Define and track key commercial and account KPIs (revenue, retention, activation, growth).
• Regularly report on pipeline, sector trends, and client portfolio performance.
• Implement data-driven strategies to improve conversion rates and client lifetime value.
• Ensure CRM tools and reporting systems are up-to-date with accurate pipeline and account data.

Profile Requirements

• 6+ years of experience in business development, account management, or commercial leadership within fintech, SaaS, telecom, B2B2C platforms, or embedded finance.
• Proven track record of closing complex deals and managing enterprise accounts end-to-end.
• Strategic thinker with strong sector insight and a consultative selling mindset.
• Exceptional interpersonal and communication skills; able to influence internal and external stakeholders at senior levels.
• Ability to operate independently, drive initiatives, and manage multiple client relationships simultaneously.
• Fluent in English and Arabic; experience with regional clients is a plus.
• Self-starter with a high-performance orientation and a passion for fintech innovation.