Communication Coordinator

e Communications Coordinator is responsible for content creation, storytelling, digital communications, and brand consistency across CHPA platforms. This role supports fundraising campaigns, donor communications, events, social media, website updates, and public-facing materials.

The Coordinator will work cross-functionally to gather stories, impact data, and program updates to ensure communications are compelling, ethical, and aligned with CHPA’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Content Creation & Storytelling

• Write and edit donor communications, newsletters, appeals, impact reports, blog posts, and event materials.
• Gather youth stories and program updates in collaboration with Program teams, ensuring ethical storytelling standards are upheld.
• Maintain and organize a digital content library (photos, stories, videos, testimonials).
• Support grant storytelling needs in partnership with the Institutional Grants Manager.

Digital & Social Media

• Manage CHPA’s social media platforms, including content planning, scheduling, and engagement.
• Develop and maintain a communications calendar aligned with fundraising and program priorities.
• Track engagement metrics and provide regular reporting on digital performance.
• Update website content to ensure accuracy, relevance, and SEO optimization.

Fundraising & Event Support

• Create marketing collateral for Sleep Out, events, and other fundraising campaigns.
• Draft email campaigns and digital fundraising content in collaboration with Development team.
• Ensure sponsors and donors receive appropriate recognition across platforms.
• Assist with event-day communications and on-site storytelling as needed.

Brand & Internal Collaboration

• Maintain brand consistency across all materials.
• Support internal communications that strengthen staff alignment and mission clarity.
• Coordinate with vendors (designers, printers, photographers) as needed.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND QUALIFICATIONS

You are an excellent fit for this role if you:

• Hold a Bachelor’s degree in communications, marketing, journalism, public relations, or related field (or equivalent experience).
• Have two to three (2–3) years of experience in communications, marketing, or nonprofit development.
• Are a strong writer with the ability to craft compelling, mission-driven narratives.
• Are highly organized and able to manage multiple deadlines simultaneously.
• Are proficient in Microsoft Office and Google Suite; experience with Canva, Adobe, or similar tools preferred.
• Have experience managing social media platforms and email marketing tools (Mailchimp or similar).
• Are passionate about ethical storytelling and amplifying youth voice with dignity and respect.
• Are comfortable attending occasional evening or weekend events for content capture.

You’ll REALLY stand out for this role if you:

• Have experience supporting peer-to-peer fundraising campaigns.
• Have worked in a human services or homelessness-focused nonprofit.
• Are familiar with SEO best practices and digital analytics tools.
• Have photography, basic video editing, or graphic design skills.
• Speak Spanish (preferred but not required).

EEOO Statement

Covenant House Pennsylvania is committed to cultivating an inclusive space that affirms and celebrates the diverse backgrounds, learned and lived expertise, whole identities, and individual perspectives of our staff. Covenant House Pennsylvania provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

So how do you apply?

Applicants should send a copy of their resume, a cover letter, and 3 professional references to Jayonna.Lewis@covenanthouse.org. Please include the title of the position in the subject line of your email. Emails that are missing one or more of the requested documents will not be considered. No walk-ins or phone calls please. All positions will remain open until filled.

Pay: $47,000.00 - $50,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Flexible spending account
• Health insurance
• Vision insurance

Work Location: In person