Communications and Marketing Manager

SHELTER, Inc. rebuilds lives one family at a time, by helping them re-establish a home and assisting with the skills and resources needed to live the life they deserve. Created in 1986, we are a community-based non-profit currently operating in Contra Costa, Solano, Sacramento, and Marin counties. In 2024 our compassionate teams helped 5,824 people including 1,938 children secure or maintain their housing.

We believe a safe home and the opportunity to thrive are rights—not privileges. Every day, our teams have the honor of walking alongside families and individuals as they rebuild their lives. If you’re looking for more than just a job—and you want to be the spark that ignites lasting change in your community—you’ll find purpose here!

Work Location: Concord, CA (Fully onsite, no remote)

Employment Details: Exempt, Monday - Friday during business hours, this role will need to drive a minimum of every other week to various worksite and events for the purposes of developing content

Compensation: $76,000-81,750/ year

About the role: We are seeking a passionate Communications and Marketing Manager to join our team! In this role you'll be the storyteller for a mission that changes lives every day. You'll craft compelling content, manage our brand, and engage the community to create tangible support for people experiencing homelessness.

If you are a strategic thinker with a passion for impact, we want to chat with you!

What you’ll do:

Communications and Marketing

• Develop and execute the communications and marketing strategy and plan that retains and expands SHELTER, Inc.’s reputation and thought leadership/subject matter expertise across constituencies including the media and key influencers, assessing and fine-tuning for continuous improvement.
• Create and manage the annual communications calendar and budget.
• Collaborate regularly with program teams across SHELTER, Inc. and the Director of Development to develop compelling content for external publications, appeals, social media, the web and other channels, particularly participant success stories.
• Responsible for sourcing, writing, producing, and distributing content for online and/or offline marketing needs. Uses written, multimedia and video storytelling to create innovative and engaging content in support of the agency's marketing goals.
• Execute SHELTER, Inc. print and electronic collateral including appeals, newsletters, annual impact report, marketing collateral, event materials, and electronic communications managing the brand image across agency.
• Actively engage, cultivate and manage media relationships to ensure prominent coverage surrounding SHELTER, Inc.’s programs, special events, press release announcements and other projects.
• Serve as the lead point person on media interactions that help promote and/or impact the agency.
• Create new content and manage agency website, executing SEO and SEM optimization strategies.

Administration

• Manage vendors for outsourced services such as printers, website management, contracted professional services, and planned giving web content.

Additional Team Responsibilities

• As a fully integrated member of the Development Team, this position will be cross trained in other duties and software tools to provide backup and engagement support with donors and volunteers, drives, events, and data management.
• Conversely, this position provides reasonable training or instruction to team members that enable them to provide reciprocal backup and engagement in primary responsibilities.

What you’ll bring:

• Bachelor’s degree in communications, public relations, journalism or related field
• 3+ years of experience in communication functions, non-profit or media sector highly desired
• Proficient in Microsoft Suite, Adobe Suite, Constant Contact, web & advertising analytics.
• Knowledge of basic graphic design, photography, video skills
• Strong writing, editing proofreading, confident communicator and presenter.
• Understanding of best practices/ability to create and post content on digital/social media
• Sincere commitment to work collaboratively with diverse groups, including program participants and staff, board members, volunteers, donors and other supporters.
• Flexibility to work weekends as needed

Position Requirements:

• Access to reliable personal transportation required, including a DMV record that permits driver to be insured under SHELTER, Inc.’s automobile coverage.
• Must successfully pass a criminal background check
• Must provide TB test clearance

What we offer:

• 18 days of Paid Time Off
• 15 paid holidays, including your birthday!
• 100% paid medical insurance (Kaiser, Sutter Health, Anthem Blue Cross), dental, vision for employees, 50% for your dependents.
• 100% paid Group Term Life insurance, Accidental Death & Dismemberment, Long-term disability insurance
• Up to $3,000 Tuition Reimbursement a year
• 403b with SHELTER Inc., matching contribution
• Pet Insurance
• Employee Assistance Program
• Discount Marketplace
• Internal growth opportunities

We value diversity

SHELTER, Inc., is an equal opportunity employer. We believe diverse perspectives drive innovation and lead to better outcomes for the communities we serve. We strongly encourage applications from individuals with varied backgrounds, identities, and lived experiences.

Notice: This description is a guide only. Upon hire, you will receive a formal job description.

The pay range for this role is:
76,000 - 81,750 USD per year(Concord, CA )