Communications Consultant or Senior

Date: May 14, 2026

Location: PHOENIX, AZ, US, 85004-3903

Company: APS

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Communications Consultant or Senior provides marketing communication consulting services as a member of the External Communication team at APS. Demonstrates strategic thinking and proactive planning and works with minimal direction. Develops and executes strategic marketing communication plans aligned with our brand voice that support customer programs and solutions. Contributes to discussions and decisions related to planning and goal setting. Provides counsel and support to department leadership.

The Communications Consultant Senior performs an informal leadership role, providing counsel to other communications consultants and communication representatives.

Minimum Requirements

Communications Consultant

Bachelor's degree in Journalism, Advertising, Marketing, Public Relations, English or related field and five years related communications experience or an equivalent combination of education and experience.

Communications Consultant Senior
Bachelor's degree in Journalism, Advertising, Marketing, Public Relations, English or related field and eight years related communications experience or an equivalent combination of education and experience.

Preferred Special Skills, Knowledge or Qualifications:

Exceptional verbal and written communication, strategic thinking, negotiation, interpersonal, and presentation skills.
Deep understanding of integrated marketing and communications strategies and how they come together to provide measurable results.
Ability to work in a highly collaborative environment.
Flexible and able to thrive in a fast-paced environment, while possessing a high level of comfort with ambiguity.
Ability to build trust-based relationships with internal and/or external business partners and maintain appropriate levels of confidentiality.
Excellent project management skills.

Major Accountabilities

1) Consults with internal business partners to assist achievement of their respective business goals. This includes advice on strategy, positioning, messaging and media mix.

2) Develops project timelines and action plans to ensure project goals are met in a timely and quality manner.

3) Works with internal and/or external business partners and executives to measure satisfaction with department work, whether through formal surveys or informal discussions. Provides feedback to team members to ensure continued improvement.

4) Develops strong collaboration across all communication departments to ensure alignment and consistency. Often represents entire department on key strategic projects and serves as lead on some cross-department projects.

5) Maintains a broad-based knowledge of business or industry technologies and issues, including specific knowledge of the electric utility industry.

6) Manages resources within time and budget constraints by coordinating the use of internal suppliers, vendors and outside agencies.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person).

In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location.

Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
Working from a home office requires adequate technology and an appropriate ergonomic set up.
Role types are subject to change based on business need.

Job Segment: Sustainability, Nuclear, Energy

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