Communications Coordinator

TITLE: Communications Coordinator

DEPARTMENT: Marketing

SUPERVISOR: Marketing Director

EMPLOYMENT STATUS: Full-time/Non-Exempt, Onsite

HIRING RANGE: $24.00 to $24.65

PRIMARY OBJECTIVE:

The Crocker Art Museum brings people together and connects them in unexpected ways with art, ideas, each other, and the world around them. We value the diversity individuals and the perspectives, insights, and values they bring to the workplace. This position helps fulfil this by ensuring Museum initiatives are well publicized and accessible to priority audiences including local, regional, and national news media, community groups, and owned contacts.

DUTIES AND RESPONSIBILITIES:

Communications and Content

• Coordinate proactive and reactive press and media relations efforts in collaboration with Marketing Director including drafting/gathering press materials, conducting media outreach, and fielding and coordinating interview requests within the Museum.
• Identify opportunities for and conduct outreach to key community groups, influencers, opinion leaders, and organizations to ensure broad awareness of Museum initiatives. Maintain any external calendar or promotional listings and activate additional outreach strategies as needed.
• Assist Marketing Director in communication with government and elected officials.
• Maintain and update Museum press and outreach lists, fostering relationships with local and other relevant contacts.
• Opportunity to serve as a media spokesperson for key programs and messages.
• Monitor, track, and report on earned media activity.
• Develop copy for other communication channels including advertising, publications, printed materials, website, blog, social media, and email.
• Work with Marketing Director to define and ensure that all published content is consistent in the Museum’s brand tone and voice.

General

• Collaborate with Marketing, cross-department partners, and external partners, to ensure priorities are met through planned and responsive marketing activity.
• Maintain an awareness of best practices in museum and other content and communication programs. Surface applicable insights and observations to benefit Crocker programs.
• Exhibit a comfort with, and interest in, emerging communications platforms including new social channels, multimedia etc.
• Provide outstanding customer service on behalf of the Museum via assigned channels.
• Support Marketing team in proofreading and editing written and designed content, and in tracking consistency of information across channels.
• All other duties as assigned.

SKILLS AND EXPERIENCE:

• 2-3 years of experience in public relations, media relations, community relations, social media management and/or related fields. Internships and coursework may apply.
• Excellent organizational and project management skills that reflect ability to prioritize and coordinate multiple projects while meeting deadlines.
• Outstanding creative and professional writing.
• Comfort with a variety of digital systems and tools including Microsoft Office, email platforms (MailChimp, ConstantContact etc.), web content management systems, project management tools (Basecamp, Asana etc.), Adobe Creative Suite, and other software/systems.
• Intellectual curiosity and problem-solving ability.
• Demonstrated ability to work effectively in teams and across departments.
• Proven ability to handle confidential information with discretion and diplomatic skills.
• Punctual and adheres to scheduled hours.
• Must be available to work occasional mornings, evenings and/or weekends.

INSTITUTIONAL RESPONSIBILITIES:

• Support the Museum’s mission, vision, values, strategic plan and institutional DEAI initiatives.
• Commit to a positive organizational culture based on mutual respect, cooperation, and openness to other’s perspectives.
• Represent the Crocker effectively.

FISCAL RESPONSIBILITIES:

• Take care to use Crocker resources responsibly.
• Effectively manage any assigned budgets in social media platforms.
• Work with Director of Marketing and Communications to assure all systems and programs are planned and adhere to approved department budget.

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, walk and/or sit for long periods of time. They must have physical dexterity and the ability to carefully handle objects, as well as ability to lift and move items of various weights and sizes. Positions have occasion to lift and/or move objects of 15-20 lbs. 

EQUAL OPPORTUNITY EMPLOYER: Crocker Art Museum strives to comply with all applicable laws prohibiting discrimination and is an equal opportunity employer. The Museum makes employment decisions on the basis of merit and business need in order to have the best available person in each job. The Museum has a “zero-tolerance” policy prohibiting discrimination based on race, color, religious creed, gender, genetic characteristics, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, or any other consideration made unlawful by federal, state or local laws. Any such discrimination is prohibited.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person