Communications & Marketing Associate

Description:

Position: Communications & Marketing Associate

Manager: Dir. of Communications

Department: Communications

Status: Non-Exempt

Date Updated: April 2026

F/T Monday - Friday

The Historic New Orleans Collection seeks a dynamic and collaborative Communications & Marketing Associate. Reporting to the Director of Communications and Marketing, this position will shape and amplify HNOC’s public presence through integrated public relations, marketing, and advertising initiatives, including traditional and digital media. Working with colleagues across the organization and third-party vendors, the position will develop and distribute effective messaging for multiple platforms in order to drive visitation, engagement with, and awareness of HNOC.

This is a full-time position working Mondays–Fridays. The Collection offers a competitive salary, exceptional benefits, and a dynamic, educational culture.

The Historic New Orleans Collection offers the following benefits:

• Competitive salary
• Medical, dental and vision insurance for employees and dependents (children and opposite or same sex spouse/domestic partners). Medical insurance includes treatment for gender dysphoria.
• Employer-paid life, long term disability, and AD&D insurance
• Optional critical illness or accidental injury insurance
• Employee Assistance Program
• Flexible Spending Account
• Professional development and tuition assistance
• Paid parental leave
• Paid time off and 12 paid holidays per year
• Gym membership
• Parking reimbursement
• Work/life balance
• Opportunity to work in the iconic French Quarter of New Orleans with passionate, engaged, and respectful colleagues

The Historic New Orleans Collection centers diversity, equity, accessibility, and inclusion at the core of everything we do. We are committed to becoming a more diverse and inclusive workplace, an organization that epitomizes the best practices in our field, and a community institution that truly reflects and supports our visitors, our neighbors, and our home. To that end, we actively encourage and welcome applications from members of underrepresented and marginalized groups. We are committed to employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or expression, Veteran status or any other characteristic protected by law.

Essential Duties and Responsibilities

The below duties and responsibilities are essential core functions of this position. Other duties may be assigned as needed.

• Work closely with colleagues across all departments to align communications efforts with institutional goals and audience engagement strategies.
• Craft public relations materials and marketing messaging for broad, integrated campaigns promoting HNOC’s exhibitions, programs, events, and books.
• Serve as a primary media contact, managing inbound press inquiries and coordinating interviews, press previews, and editorial access.
• Represent the institution externally and help steward relationships that advance HNOC’s public profile and mission.
• Collaborate with agency partners and internal creative teams to plan, develop, and execute paid advertising campaigns across digital, print, out-of-home, radio, and broadcast channels.
• Working with the director of communications, ensure responsible stewardship of institutional resources by managing advertising budgets, vendor relationships, and media buys.
• Stay current on emerging advertising platforms, audience trends, and best practices in cultural sector marketing.
• Contribute to broader marketing and communications planning, including content calendars, campaign timelines, and editorial workflows.
• Support institutional events, openings, and press previews as needed, including occasional evening and weekend work.

Requirements:

Job Qualifications

Below are the minimum requirements necessary for this position.

Education:

• Bachelor’s degree, with a preference for a degree in English, communications, journalism, business, or history.

Experience:

• A minimum of 5 years of related experience in communications, marketing, public relations, journalism, or similarly complex environment.

Knowledge, Skills, and Abilities:

• Exceptional writing, editing, and storytelling skills across a variety of formats and audiences.
• Ability to translate complex institutional narratives into compelling public-facing stories.
• Strong project management skills, with the ability to manage multiple concurrent deadlines in a fast-paced environment.
• Ability to work both collaboratively across teams and independently.
• Ability to be flexible and responsive to an evolving work environment.
• Exceptional attention to detail.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to remain in a stationary position, move throughout the properties, operate a computer and other office machinery, and position self to work at workstation. This position consistently communicates with co-workers and others and creates, observes, inspects, and assesses advertising materials, advertising data, budgets and other marketing materials.