Community Branch Director

The Community Branch Director assists with the day-to-day leadership, management, client relations and retention as well as assisting with the management of short- and long-range goals of the branch. Branch Directors oversee a variety and sizes of branches with different structures, and, thus, the specific duties and responsibilities will vary.

Job Duties and Responsibilities

• Provide leadership and oversight in general operations of the branch office.
• Direct leadership over the middle management team.
• Monitor performance of branch management plan and initiatives for the branch.
• Establish positive relationships with clients and service providers at the branch level.
• Assist with management of strategic planning and business development at the branch level.
• Direct management of assigned communities as needed.
• Provides stretch assignments to develop and improve talent and holds other accountable to meet commitments.
• Listens well and communicates effectively; and assesses talent to build strong teams.
• Creates an open environment and builds connections by being available and approachable.
• Sees the big picture, thinks strategically, defines clear objectives, and explains the "why" behind decisions.
• Self-confident to take initiative and can quickly adapt to changing circumstances.
• Other duties as assigned

Requirements:

• 5+ years of single family experience OR combination of HOA, CONDO, and hospitality experience.
• Prior HOA and/or CONDO Management experience is required.
• 3+ years of leadership experience, building and managing a team of 10+ direct reports.
• Operational leader with a strong financial acumen.
• Team player who is service minded.
• Excellent communication skills, follow-up and follow through skills versed in conflict resolution techniques.
• Bachelor's Degree and/or CMCA, AMS, or PCAM designations are highly preferred.
• Ability to act as a swivel in a fast paced environment with multiple interruptions.

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