Community Choice Guide - Case Management

Job description:

Job Title: Community Choice Guide II (CCG II)
Location: Clark & Cowlitz Counties, WA
Position Type: Full-time, community-based

Start Date: Monday, May 11th, 2026

Required Qualifications

• Bachelor’s degree in a social science
• Reliable vehicle & valid car insurance (Verification required)
• Willing and able to travel daily to client homes in Clark and/or Cowlitz counties.
• Strong communication, organization, and time-management skills
• Able to work independently and manage multiple cases
• Comfortable supporting clients with complex needs
• Familiarity with social services or housing programs (preferred)
• Passing a background check and fingerprinting through the FBI

About the Role:

The Community Choice Guide II helps aging and disabled adults maintain or transition into stable, community-based housing. This is a field-based role involving frequent visits to client homes, care settings, and community locations across Clark and/or Cowlitz Counties. You’ll support clients with housing, resources, paperwork, and stabilization needs while collaborating closely with case managers.

Core Responsibilities:

• Contact new clients within 48 hours of referral
• Meet weekly with clients and support goal-setting
• Assist with housing searches, applications, vouchers, and move-in tasks
• Provide stabilization support (e.g., hoarding intervention, caregiver searches)
• Ensure medical and caregiving resources are in place
• Maintain accurate documentation (case notes, MARs, time logs)
• Submit purchase orders with approval and track item delivery
• Provide weekly updates to case managers
• Work collaboratively with case managers and behavioral support staff

Work Environment:

This is a field-based position. You must be comfortable driving frequently and entering a variety of living environments. Some clients may be in unstable or temporary housing situations, so flexibility, empathy, and professionalism are essential to be successful.

Disclaimer: A major perk of this position is the flexibility to create your own schedule after the initial training period. You’ll have the freedom to work from home, in the field visiting clients, and from the office two days per week which will be arranged prior to hire. After training, there are limited mandatory office days, about 14 hours per week. However, during the first 90 days, the schedule is structured and requires availability in the office and in the field from 8:45 AM to 5:15 PM, Monday through Friday. This ensures proper onboarding, training, and support as you get started in your role.

You’ll Thrive Here If You Align With Our Core Values:

• Integrity – Demonstrating honesty and strong moral principles
• Accountability – Taking responsibility for your actions and outcomes
• Dedication – Showing commitment and persistence
• Excellence – Striving for the highest quality in your work
• Growth – Continuously learning and developing personally and professionally
• Goal-Oriented – Focusing on clear, actionable objectives
• Change Agent – Leading positive transformation and innovation
• Champion – Advocating for our mission with passion and leadership

This Role May Not Be a Fit If You:

• Prefer a traditional office-only setting
• Have difficulty managing a flexible schedule or working independently
• Are not comfortable with in-field client visits
• You are not comfortable with a Non-exempt Salary dependent on working a certain number of units per week while physically working at or less than 40 hours.

Job Type: Full-time

Benefits: Following probationary Period

• 401(k) with a $1 for $1 match up to 4% of salary.
• Non-Exempt Salary: 58k to 62k per year DOE - 40 hours or less/weekly
• Flexibility in schedule
• Health, Vision and Dental insurance through Kaiser
• AD & D Insurance paid in full through principal
• Mileage reimbursement at Federal minimum rates
• Paid time off at 1 hour accrued every 40 hours
• Sick Time off at 1 hour accrued every 40 hours
• Costco Membership after 60 days
• Incentive and recognition programs

Job Type: Full-time

Pay: $58,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Mileage reimbursement
• Vision insurance

Application Question(s):

• Why do you feel you would be a good fit for this role?

Education:

• Bachelor's (Required)

Experience:

• Social Services: 2 years (Preferred)

Ability to Commute:

• Vancouver, WA 98662 (Required)

Work Location: In person