Community Engagement Assistant

About The Confluence

Located where the Bow and Elbow rivers meet, The Confluence Historic Site & Parkland is a place of Indigenous gathering and ceremony steeped in thousands of years of tradition and history. Fort Calgary was built on the land at The Confluence in 1875 by the North-West Mounted Police. The land is home to many complex stories that span thousands of years. The Confluence strives to tell accurate stories rooted in this land from a variety of perspectives. Offerings include exhibits, talks, tours, workshops, youth education programs, summer camps, movies, art shows, concerts, festivals and venue rentals for social and corporate events.

Position Summary

The Community Engagement Assistant supports a wide range of administrative, communications, and coordination tasks across the Community Engagement Department. This role provides hands-on experience with real tools used in marketing, fundraising and volunteer management. The successful candidate will contribute to department projects while building in-demand skills in digital platforms, CRM systems, and community-facing initiatives.

This is a remote position well suited for a post-secondary student interested in cultural sector careers, communications, marketing or community engagement. This position has opportunity to become full-time during the summer months through the Canada Summer Jobs program (funding pending).

Key Responsibilities

Marketing & Communications Support

The assistant will actively support digital marketing workflows and gain experience using sector-relevant tools. Responsibilities include:

• posting content on various digital platforms, including Squarespace, Showpass, and Loomly, to promote programs and events at The Confluence
• monitoring shared email inboxes
• assisting with posting on and monitoring social media platforms and engaging with partners and like-minded organizations
• assisting with KPI tracking and reporting
• creating and populating templates using digital design platforms (i.e. Canva)

Fund Development Support

The assistant will support donor stewardship and fundraising operations, gaining direct experience with non-profit CRM tools. Responsibilities include:

• updating donor and sponsorship records using Salesforce
• assisting with donor stewardship, including preparing thank-you letters, impact updates, and follow-up communications
• supporting logistics for fundraising campaigns and sponsorship deliverables
• conducting research on prospective donors, grant opportunities, and community supporters

Volunteer Program Support

The assistant will support volunteer communications and operations and learn the fundamentals of volunteer management software. Responsibilities include:

• updating volunteer information, hours, and documentation in Better Impact.
• assisting with volunteer training logistics, including schedules, registration tracking, and material preparation
• helping draft communications such as email updates, shift reminders, or event details
• supporting volunteer engagement projects, recognition initiatives, and onsite volunteer coordination

Other Duties

• providing general administrative or project support to the wider team as needed
• other duties as assigned

Qualifications

Candidates should have:

• strong writing and communication skills
• interest in marketing, community engagement, fundraising, or cultural work
• willingness to learn digital tools including Loomly, Squarespace, Meta Ads Manager, Salesforce, Showpass, and Better Impact (training provided)
• strong organizational skills and the ability to manage multiple tasks
• comfort working independently and collaboratively
• commitment to equity, inclusion, and the values of The Confluence

How to Apply

Please submit your cover letter and resume to hr@theconfluence.ca with the subject line: Community Engagement Assistant. The application period closes Monday, March 30.

Job Type: Part-time

Pay: $20.00 - $22.00 per hour

Expected hours: 10 per week

Work Location: Remote