Community Manager

Location: Lakeside Hills

Position: Community Manager

We offer our team members:

• Bonuses-Performance bonuses paid throughout the year
• Apartment Discount: Take advantage of our on-site housing discount!
• Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!
• Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday!
• Educational Programs- We help you invest in you!
• 401(k): With a company match up to 4% of eligible compensation
• Health Insurance- Coverage options available
• Dental Insurance- Our dental plans are designed to meet your individual needs.
• Vision Insurance- Coverage available with participating and non-participating providers.
• Life Insurance: Help protect your family with company-paid life and AD&D insurance.
• Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates.
• Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.
• Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.
• Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.

Primary Responsibilities:

• Collaborates with the Leasing and Marketing Manager to develop the Marketing Plan and sales strategies to achieve occupancy goals.
• Build rapport with internal and external customers to maintain positive relationships.
• Interact with residents with the highest level of customer service and a positive, can-do attitude.
• Walk units, prepare final accounts, and execute statements.
• Handle resident concerns to ensure customer satisfaction.
• Complete all daily, weekly, and monthly reporting.
• Controls delinquency, collections, and expenditures.
• Monitors monthly operating statements and ensures adherence to the budget.
• Oversee leasing duties.

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Required Skills/Abilities

A proactive self-starter who possesses exceptional multi-tasking and communication skills, both oral and written.
Must be able to exercise sound judgment, prioritize tasks to operate effectively in a fast-paced environment, exhibit a high degree of flexibility

Professional Requirements:

At least five years of multifamily experience is required.
At least three years of direct management experience is required.
High School diploma or equivalent is required.
CAM or CAPS preferred.

SKILLS & COMPETENCIES:

Knowledge of the principles of management and supervision.
Excellent interpersonal communication skills, including motivating and leading a team.
Proficiency in Microsoft Office (Word, Excel). Exposure to property management software. Experience with OneSite and Teams is a plus.
Yardi experience is preferred
Ability to review, understand, and report financial information.
A comprehensive understanding of marketing techniques and budgeting.
Able to multitask and meet deadlines in a timely and organized manner.
Must be able to tour the community with clients, which includes walking the property and climbing stairs.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer, standing and walking, giving tours, and meeting potential clients.
Must be able to lift to 15 pounds at times.
Must be able to traverse a variety of properties with stairs and in a variety of weather.