Community Manager

Position Overview

Estero Vista offers a sophisticated, boutique-style living experience, and we are looking for a Community Manager who can match that standard. This role is ideal for a leader who values quality, service, and creating a first-class resident experience.

As the on-site leader, the Community Manager is responsible for achieving occupancy and revenue goals, managing expenses, and ensuring the community operates at the highest standard. This role plays a critical part in building a strong team culture and maintaining a vibrant, well-managed community.

Key ResponsibilitiesLeadership & Team Development

• Lead, coach, and inspire on-site team members to achieve property goals
• Oversee recruiting, onboarding, training, and performance management
• Foster a positive, accountable, and high-performing team environment

Financial & Operational Performnce

• Drive occupancy and rental revenue in alignment with budget expectations
• Monitor and control expenses to meet financial goals
• Communicate financial performance to ownership and leadership
• Oversee rent collections and maintain low delinquency levels

Leasing & Marketing

• Lead all leasing efforts and ensure occupancy targets are met
• Develop and execute marketing and outreach strategies
• Prepare and implement annual marketing plans
• Ensure accuracy and compliance in all lease documentation

Resident Experience

• Serve as the primary point of contact for residents and stakeholders
• Resolve concerns quickly and professionally
• Deliver a high level of customer service to enhance resident satisfaction

Operations & Community Oversight

• Conduct daily community walks and regular inspections
• Maintain exceptional curb appeal and overall property standards
• Manage office and maintenance supply inventory
• Partner with Maintenance to ensure efficient unit turns and preventative care
• Oversee key control, security systems, and operational processes

Legal & Compliance

• Ensure compliance with all federal, state, and local housing laws
• Maintain strict adherence to Fair Housing regulations
• Oversee proper lease execution, notices, and delinquency procedures
• Ensure compliance with security deposit handling and legal requirements
• Monitor vendor compliance, insurance, and risk management practices

Note: CAM license not required for conventional multifamily properties

Qualifications

• Proven leadership and team management experience
• Strong financial comprehension, including budgeting and reporting
• Knowledge of property management operations and leasing strategies
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and problem-solving skills

Work Environment

• On-site position (in person)
• Combination of office responsibilities and outdoor community inspections
• Ability to walk the property and inspect units regularly

Systems & Software

• Entrata Property Management
• Microsoft Office (Word, Excel, Outlook)

Benefits

• Competitive salary
• 401(k)
• Comprehensive health, dental, and insurance coverage (company-paid for employee)
• Employee discounts
• Paid time off

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person