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Community Manager

About Onit:

We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.

We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.

If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.

Position Summary:

We’re looking for a dynamic and driven Community Marketing Generalist to lead execution of the Onit Community Program. This high-exposure role offers a unique opportunity to collaborate across the Onit business and customer base, helping shape the future of our customer engagement and thought leadership initiatives—especially in the area of AI. This role is ideal for someone who enjoys wearing multiple hats and working in a fast-paced environment.

You can read about the Onit Community program here

Key Responsibilities:

Community Program Execution: Manage and execute the LegalOps Community Program, ensuring it delivers value to members and aligns with strategic goals.

Community Site Management: Oversee the community platform—monitor interactions, encourage engagement, ensure strong site performance and traffic growth

Events & Engagement: Plan and execute virtual and in-person events that foster connection and learning across the Onit customer base.

Create and manage content: Develop and curate thought leadership content, with a focus on AI-related topics, across different mediums (written, audio and video). Collaborate with customers to produce member-generated content.

Promotion & Growth: Leverage social media and multi-channel campaigns to promote community initiatives and grow membership.

Data & Reporting: Maintain accurate membership databases and track key engagement metrics to inform strategy and improve performance.

Required Skills:

Education:
Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
Marketing & Content:
Strong writing and storytelling skills; experience with content creation, and basic design skills (PowerPoint, web).
Community & Events:
Skilled in event planning, relationship-building, and client interaction; enjoys meeting customers and fostering connections.
Competency with tools and AI Fluency:
A love of using tech and strong competency with office, content and common marketing tools. Deep interest in AI and regular use of AI tools in work and daily life. Video editing and strong design skills are a plus.
Strong execution and proactive:
Highly organized, efficient, and detail-oriented; a proactive problem solver.
Communication & Collaboration:
Excellent communicator with the ability to work cross-functionally and represent the community program internally and externally.
Industry Insight:
Background in legal, legal tech, or legal operations is a plus.

$100,000 - $100,000 a year

Why Join Us?
This is a unique opportunity to be at the intersection of AI transformation, go-to-market strategy, and customer engagement. You’ll gain high exposure to leaders across Onit and build meaningful relationships with our vibrant customer community.

At Onit, we’re committed to offering fair and competitive compensation. In addition to base pay, associates are eligible for an annual discretionary bonus. The final base salary you receive will reflect factors such as your skills, education, experience, and work location.

Benefits & Perks That Support You:

Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond:

Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.

Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.

Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.

Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.

Income Protection: 100% employer-paid life and disability insurance.

Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.

Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.

Community Engagement: One paid volunteer day each year to give back to the community.

Our Commitment to Applicants

We know that not everyone will check every box in a job description. At Onit, we value diversity, inclusion, and authenticity. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply. You may be exactly who we’re looking for.

This position will remain open for applications for 7 calendar days from the posting date.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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