Community Manager

Homes of America (“HOA”), which was formed in 2020, is a nationwide owner and operator of manufactured housing communities. We focus on opportunistically acquiring, improving, and operating manufactured housing communities in primary, secondary, and tertiary markets across the United States. Our leadership team has decades of experience acquiring, improving, and operating businesses and assets across a myriad of industries and asset classes. Homes of America is well on its way to becoming the country’s premier owner and operator of manufactured housing communities with one of the industry’s largest and most diverse portfolios. To date, HOA has invested in and currently manages approximately 15,500 home sites across 170 communities and 22 states.

Job Description:

We are looking for a Community Manager to oversee 1 of our communities in Columbus GA.

Responsibilities:

· Day-to-day operations of the community, including but not limited to rent collection, lease management, as well as ensuring compliance with federal, state and local laws, landlord tenant law, fair housing law, as well as company policies and procedures.

· Responsible for office opening on schedule, assists with maintaining the condition of the office.

· Assists with training, motivates, and supervises on-site team in order to achieve operational goals of the company, and ensures all on-site staff complete necessary training.

· Exhibits strong leadership qualities and professionalism at all times.

· Provides comprehensive feedback to the Regional Manager and holds employees accountable.

· Coordinates monthly safety checklists and monthly safety meetings.

· Implements strategies to maximize occupancy rates, minimize delinquencies, and increase revenue while working within company guidelines.

· Facilitates weekly team meetings and training seminars as requested.

· Conducts 4-sided home inspections daily to inspect the physical condition of the interior and exterior buildings and grounds.

· Reinforces architectural guidelines and community standards to maintain a cohesive appearance throughout the community.

· Facilitates application screening and prospective residency applications.

· Coordinate/perform evictions.

· Completes various daily, weekly, and monthly reports in a timely and accurate manner – employing accurate record keeping and adherence to financial goals.

· Takes lead on leasing and sales activities, including customer needs, open houses, resident activities, inspections on home inventory as well as enhancing community visibility and referrals.

· Develops and maintains positive relationships with community residents by engaging with residents and ensuring their needs and concerns are addressed promptly and professionally.

· Organizes, attends, and monitors resident events.

· Stays informed about relevant industry standards, regulations, and market trends – making recommendations for operational improvements and maintaining a competitive edge.

Qualifications:

· Minimum Education: High School or GED equivalent.

· Minimum Experience: 3 Years of on-site management, including supervisory responsibility.

· Minimum Field-of-Expertise: Residential/Multi-family property management experience.

· Preferred Field-of-Expertise: Manufactured home community management experience.

· Valid driver’s license and good driving record required.

· Property Management software experience preferred, but not mandatory.

Knowledge and Skills:

• 3+ years of experience in customer service management
• 3+ years of experience in sales management
• Valid operator’s license.
• Strong verbal and written communication skills
• Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution.
• Good organizational and technological skills

Rent Manager or other property management software experience helpful.

Pay: $55,000.00 - $58,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person