Community Manager

Community Manager

• Employment Type: Full-Time, Exempt
• Job Location: Leesburg, VA (Potomac Station Apartments)
• Sign-On Bonus: $2,500

At CRC Property Management, our people blend operational excellence and superior execution with a passion for delivering world-class customer service and exceeding expectations at every encounter. We are seeking a passionate, compliance-driven, and talented candidate to join our Potomac Station Apartments team in Leesburg, VA.

Position Overview

The Community Manager position is ideal for a highly motivated, experienced affordable housing property manager who can accurately define problems, identify the needs of a diverse community, develop action plans, and drive operational success. This role is responsible for leading our high-performing team and ensuring strict adherence to Low-Income Housing Tax Credit (LIHTC) regulations, while bringing a spirit of innovation to create the best living experience for each of our residents.

Responsibilities

• LIHTC Compliance & Management: Oversees all Section 42 compliance requirements, including the processing of annual recertifications and income qualifications at the 60% AMI level, for 150 homes; maintains pristine resident files in accordance with state housing authority (Virginia Housing) and federal guidelines; actively manages and administers the community waitlist in compliance with Fair Housing laws.
• Leadership: Oversees all day-to-day on-site operations of the community, including management, marketing, maintenance, financial, and compliance reporting; provides leadership to enhance the resident experience by generating a feeling of ‘home’; manages all community staff and establishes procedures to on-board, train, motivate, professionally develop, and evaluate employees.
• Operations & Team Supervision: Supervises the Leasing Consultant to ensure all leasing services and compliance files are executed effectively; supervises the Maintenance Technician(s) to ensure effective schedules are established for routine and emergency maintenance, turn-key (change of occupancy) activities, preventative maintenance, and capital expenditure projects.
• Marketing & Occupancy: Assists in the development and implementation of the community’s marketing strategy to secure maximum occupancy; performs detailed competitive analysis for the direct affordable market and submarket; ensures execution of all marketing and outreach initiatives by the onsite team to maintain a robust pipeline of qualified applicants.
• Maintenance & Facilities Coordination: Maintains a working knowledge of all maintenance programs, building systems (HVAC, electrical, and mechanical), and capital improvement projects; oversees maintenance technicians and contractors for project completion; coordinates routine inspections and ensures property readiness for REAC, state agency, and investor audits.
• Financial Management: Maintains primary responsibility for all financial records for property transactions; leads the annual budgetary process to forecast future operating expenditures; operates the project within the approved annual budget; reviews all invoices prior to submission, handles rent collection, and completes routine financial and file audits.
• Community & Risk Management: Monitors resident satisfaction and retention through proactive communication; establishes a continuous risk management program that enables frequent inspections of the community to maintain the highest safety and curb appeal standards; and ensures compliance with local, state, and federal laws.

Physical Requirements

• Must be able to sit and stand for extended periods of time.
• Must be able to lift up to 20 lbs unassisted.
• Must be able to ascend and descend stairs to perform property inspections.

Experience & Qualifications

• Experience: 5+ years of experience managing a multifamily community, with a strong preference for Tax Credit / LIHTC experience.
• Compliance Knowledge: Proven track record with Section 42 regulations, income certifications, and operating at specific AMI thresholds. Certification such as TCS, COS, HCCP, or CAM is a major plus.
• Software: Proficiency in Yardi Property Management Software (specifically Voyager 8 & Compliance Manager) is highly preferred.
• Technical Skills: Intermediate level understanding of the Google productivity suite is preferred.
• Soft Skills: Strong interpersonal, team-building, and conflict-resolution skills; excellent verbal and written communication skills.
• Education: Bachelor’s degree is preferred, or equivalent industry experience.

About CRC Companies

CRC Companies is an award-winning, national real estate developer with a diverse national portfolio that includes residential, retail, mixed-use, commercial, and land developments spanning more than 60 projects, 38,000 residential units, 10,000 acres of land, and 50 million SF of development. We are seeking passionate and talented candidates to join our property management team, where we see purpose beyond the built environment, creating value – and improving lives – through superior execution, innovative operations, and a passion for creating positive change in communities.

CRC Companies is proud to be an Equal Opportunity Employer and does not discriminate based on race, religion, gender, national origin, color, age, military service eligibility or veteran status, disability, sexual orientation, marital status or any other protected class. We encourage and support workplace diversity.

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person