Job Description:

Community Support Specialist

Location: Hannibal, MO
Employment Type: Full-Time
Shift: Monday - Friday

Job Summary:

Are you passionate about making a meaningful difference in the lives of others? We’re looking for a dedicated individual to join our team and help our clients achieve greater independence and wellbeing through personalized, community-based mental health services!

In this role, you’ll work directly with clients to develop and implement care plans that promote long-term success. You’ll collaborate with families, healthcare providers, and community organizations to ensure holistic support.

If you’re client-focused, compassionate, and eager to grow in a dynamic environment, we’d love to meet you!

Position Perks & Benefits:

• 29 Days of PTO

• Employee benefits package - health, dental, vision, retirement, life, & more**

• Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees

• Company-paid basic life insurance

• Emergency Medical Leave Program

• Flexible Spending Accounts – healthcare and dependent child-care

• Health & Wellness Program

• Employee Assistance Program (EAP)

• Employee Discount Program

Key Responsibilities:

• Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation

• Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans

• Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT

• Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics

• Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations

• Maintain accurate and timely documentation of services and client progress

• Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals

• Participate in ongoing staff development and training opportunities

• Contribute to quality improvement initiatives through data collection and reporting

• Build and maintain collaborative relationships with families, schools, and community supports

Education and/or Experience Qualifications:

• Bachelor’s degree in Psychology, Social Work, or related human services field; or

• Bachelor’s degree in an unrelated field and two years of qualifying experience*; or

• Any four-year combination of higher education and related experience; or

• Associate’s degree in Behavioral Health Support; or

• Four years of qualifying experience*

• Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment.

Employment Requirements:

• Possession of a valid driver's license and auto insurance.

Additional Qualifications:

• Strong interpersonal and communication skills

• Ability to problem-solve and think critically

• Self-motivated and organized

• Comfortable working independently and as part of a team

• Ability to navigate and coordinate community-based resources

• Proficient in maintaining accurate and timely documentation

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.