Compliance Officer

Job Purpose:

To provide support to the Compliance Team Leader and Head MIS, Admin and Compliance in the compliance of all ESF/ESFA funded learning through the implementation and use of internal and prime-based systems.

The Role Profile:

The role will involve working independently as well as collaboratively with colleagues to make contributions to the development, implementation, maintenance, and improvement of ELA Training Service’s compliance function.

The Compliance Officer is expected to deliver their responsibilities efficiently and with integrity – showing a positive and professional attitude. The role involves demonstrating effective communication skills (both written and verbal) while adopting a pro-active approach to ensure tasks are completed on time, as required, and ensuring that any issues are addressed or escalated as and when they arise.

The role requires an understanding of the need to maintain accurate data which remains full, complete and current at all times and the importance of this being achieved.

Key Skill requirements:

· Effective communication; verbal, written, interpersonal

· Task and time management

· IT proficiency in Microsoft programmes, MIS systems and E-portfolios

· Ability to prioritise to meet deadlines

· Experience in a compliance or senior administration role

· Analytical and attention to detail

· Problem-solving

· Experience of OFSTED inspections and/or PFA audits (ideal)

· Strong background in funding compliance in the FE sector (ideal)

Key Responsibilities and Accountabilities:

· Preparation of new learner/employer starter packs across all contracts

· Verification and monitoring of start paperwork against audit check lists and ESFA Apprenticeship rules

· Maintain accurate records (paper-based and online) across a range of systems

· Reporting on any compliance actions

· Preparation and submission of funding paperwork to Prime Contractor

· Support with Awarding Body administration where required

· Verification and monitoring of learner contact, session and progress review documentation across all contracts

· Undertaking monthly audits which includes starts, leavers and on programme evidence

· Monitoring and processing of Apprenticeship and AEB completions

· Play a key role in the implementation of new systems and creating clear processes and/or SOPs

· Supporting with External Quality Assurance visits

· Administration of completions, claiming and administration of certificates against correct qualification aims subject to Lead IQA approval

· Support the Administration and Compliance teams to create new processes to improve compliance

· To ensure all Apprenticeship OTJ hours are tracked accurately

· Support the Compliance and Administration team with any work related to audits and/or inspections

· Report any issues with compliance and/or performance to line management

· Keep abreast of funding changes with regards to Apprenticeships and AEB

· Administration of progression outcomes and evidence to Primes

· Support with the administration of learner and employer surveys

· Assist with all aspects of stakeholder visits to office premises, as requested

· To support the main administrative and compliance requirements in the absence of the Administration and Compliance Managers as and when required

· Support Head of MIS with additional compliance responsibilities ie. PDSATS

· Updating MIS and E-portfolios as necessary

· To support with additional administration and compliance tasks as and when required by Senior Leaders i.e. Head of MIS, Admin and Compliance

· Undertake regular data cleansing across systems and documentation

· Tracking and reporting on all learner support funding evidence and delivery

· Exam invigilation where necessary.

Additional Responsibilities may include but not be limited to:

1. Adhoc administrative or compliance duties as requested by senior management

2. Minute taking for any of the Senior Management/Leadership team

3. Attend online or face to face conferences as an ELA representative.

4. Participate in compliance mailbox management.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Administration: 2 years (Required)

License/Certification:

• Sponsor visa (spouse/father) (Required)