Compliance, Risk & Quality Management (CRQM) & Legal Specialist

About Us: Planned Parenthood is committed to creating a dynamic work environment that values diversity, equity, inclusion, respect, integrity, customer focus, and innovation. We are committed to creating a welcoming space for all people on our staff, in our health centers, and in our community. We do this by tending to the team, respecting and honoring all people, jumping in, trying and learning, caring for our business, and returning to our mission.

Abortion Care: At PPRM, we all work in abortion care. This role supports abortion care through direct clinical triage, patient education, and follow-up, ensuring timely and empathetic support to those navigating abortion services.

Our Ideal Candidate:

• 2–4 years of administrative, or compliance support experience. Prior legal assistant experience is strongly preferred
• Strong organization and communication skills; ability to multi-task
• Ability to manage sensitive information with prioritization with strict deadlines
• Proficiency with common workplace technologies, including Microsoft Outlook, Excel, and Adobe applications

What You'll Do:

Policy & Document Management

• Maintain the non‑clinical and Policy Library, including version control, approvals, review cycles, and publication
• Governing document maintenance (C3 and C4)
• Coordinate regular policy reviews and track updates and approvals
• Ensure policies, procedures, and forms are accurately labeled, stored, and accessible
• Maintain documentation inventories and crosswalks as needed for audits and accreditation

Audit Support

• Maintain accreditation and audit evidence libraries and document trackers
• Coordinate document collection, formatting, and submission preparation for audits including tracking of high-risk clinical audit completion and follow up
• Support compilation of workplans, attestations, corrective action documentation, and supporting materials
• Complete non-clinical internal audits as necessary
• Track deadlines, follow‑ups, and reviewer requests

Compliance, Legal, Operations & Tracking

• Maintain compliance calendars, logs, trackers, and dashboards as assigned
• Support committee operations (including CRQM), such as agendas, materials, and minutes
• Support intake and routing of compliance‑related documentation and requests
• Triage the legal inbox and legal requests
• Track and manage statutory and regulatory requirement for PPRM’s owned and leased properties
• Assist with compliance data collection and reporting initiatives under leadership direction

Administrative & Program Support

• Provide administrative and operational support to Compliance & Risk leadership and managers including tracking CLIA proficiency testing and incident management tracking
• Provide Administrative and operational support to the General Counsel
• Assist with document formatting, proofreading, and standardization
• Support compliance training, logistics, and documentation tracking as needed
• Assist with Medical Records requests when the Compliance and Medical Records Specialist require additional support and provide coverage for that role when they are out of the office

Legal Intake & Administrative Triage

• Track and coordinate legal requests once matters are identified as Legal‑owned, separate from Compliance‑owned items.
• Maintain a Legal request log aligned with the standardized Legal intake and triage workflow
• Surface urgent or externally driven matters (deadlines, subpoenas, claims, Board visibility) to the General Counsel for awareness—without assessing legal risk or merit.

Legal–Compliance–Finance–Risk Handoffs

• Manage administrative handoffs when matters transition between Compliance, Risk, Finance, and Legal (e.g., investigations, regulatory issues, contracts with elevated risk).
• Ensure continuity of documentation, timelines, and assigned owners when escalation occurs.
• Support standing Legal–Compliance–CFAO coordination meetings administratively (agenda prep, action tracking). or is out of office
• Maintain licensing and supporting documentation for clinical regulatory bodies including CLIA and Boards of Pharmacy, under direction of leadership

Project & Initiative Support

• Provide administrative support for strategic initiatives, workplan system implementations and special projects
• Assist with policy rollout and change management, including scheduling training, communicating updates, and tracking adoption
• Compile and organize department updates, KPI dashboards, and briefings
• Assist in the preparation of board and leadership meeting materials related to risk, compliance, legal, operations

Travel & Expense Management

• Coordinate travel, lodging, and logistics
• Reconcile expenses and ensure alignment with organizational policies

Other Duties as Assigned

• Provide additional operational or administrative support to advance departmental priorities

• Monday - Friday: 9am - 5pm; Hybrid opportunity with ability to work onsite 20% of the time.

Benefits:

• Medical/Vision/Dental, with extended mental health coverage.
• Accrued PTO and Sick Time
• 401k/Safe Harbor Contributions (PPRM contributes up to 3% of your pay to your 401k after 1 year of service).
• Employee Loan Program
• Employee Assistance Program and WorkLife Partnership.
• Paid Family Leave/Paid Parental Leave and MORE!

To learn more about our amazing benefits visit us HERE. (https://www.plannedparenthood.org/planned-parenthood-rocky-mountains/careers)

COVID-19 Protocol: Vaccination against COVID-19 will no longer be a condition of employment. However, all Health Center/Patient or Community Facing Employees, must have the COVID vaccine or wear a mask at all times beginning November 1st. Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Flu Protocol: All employees working directly with patients, the community or working in a health center will be required to have the flu shot or wear a mask during patient/community contact or while in the health center from November 1 – April 30 each year (Flu Season). Proof must be uploaded upon hire. You will upload a picture or pdf of your vaccination card(s) prior to your start date.

Background Check Required: Planned Parenthood of the Rocky Mountains is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Education

• High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.