Compliance Support Specialist

Compliance Support Specialist

FT / PT Status – Full-Time
Salary – $19.81 - $24.09 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Tehra Gorski | tgorski@utah.gov | 8015306030
Application Deadline – 5/26/2026

Ready to launch your career doing impactful, essential work for the public? The Utah Department of Commerce, Division of Consumer Protection, is seeking a highly organized and detail-oriented Office Specialist II to join our team. If you're a hardworking individual looking to make a difference, apply today! The Utah Department of Commerce, Division of Consumer Protection, has a vacancy on our registration team and seeks a hardworking, organized, and detail-oriented person.

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

• Accurately and efficiently reviewing, analyzing, and processing initial and renewal registration applications.
• Answering inquiries from businesses and individuals regulated by the Division. These entities include, but aren't limited to, fitness centers, pawn shops, maintenance funding providers, telephone solicitors , professional fundraisers, and more.
• Interpreting, clarifying, explaining and applying relevant statutes and rules for businesses, registered individuals, the public and colleagues in person, over the phone, and via email.
• Responding promptly to calls and emails. This requires the ability to communicate clearly and competently orally and in writing.
• Preparing correspondence, reports, documents, and other written materials.
• Providing support for other Division operations, such as investigations, public outreach, and other activities as assigned.

IDEAL CANDIDATE QUALIFICATIONS

• Excellent oral and written communication skills.
• Ability to interact with others with sensitivity, respect and professionalism.
• Strong organizational skills and attention to detail.
• Aptitude for learning new software quickly and effectively.
• Ability to work independently and contribute positively to a team environment.
• Capacity to manage multiple responsibilities effectively.
• Demonstrated ability to handle complex issues effectively.
• Proficiency in information gathering, processing, and analysis.
• Proactive approach to work and a strong work ethic.

Qualifications

Minimum or "day-one" qualifications:

• Demonstrated ability to provide excellent and professional customer service.
• Strong organizational skills with the aptitude to handle administrative and office support tasks efficiently.
• Exceptional attention to detail, with a focus on accuracy and thoroughness when reviewing information.
• Proficient in using standard office software, including Microsoft Word, Excel, and Google Workspace.

Preferred or trainable/on-the-job qualifications:

• Experience interpreting and applying relevant laws and regulations.
• Prior experience with registration laws, filing requirements, and/or administrative rules.

About the Role

Location –
160 East 300 South
Salt Lake City, UT, 84111
United States
Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The mission of the Utah Division of Consumer Protection is to strengthen trust in Utah’s commercial activities by protecting consumers through education and impartial enforcement. The Division will provide you with an opportunity to work with a great team of professionals.

Please visit our website to find out more about our division.

The Agency

The Department of Commerce is the licensing and registration agency for Utah's professional and business community. We provide oversight of business registrations, trademarks, Uniform Commercial Code filings, professional licensing, consumer protection, public utilities, securities, real estate, and residential mortgage lending. You can learn more about our agency by visiting our website.

Supplemental Information

• Classification: Office Specialist II (11022).

• DHRM rules apply for promotions/transfers.
• Effective July 1, 2021, in-state work rules require all work to be performed while physically within the state’s borders.
• Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
• As a condition of employment with the Department of Commerce, employees shall receive compensatory time off in lieu of payment in cash for all overtime worked under the Fair Labor Standards Act (FLSA).
• Must have/obtain and maintain a valid Utah driver's license and be willing to occasionally travel as needed.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.