Compliance - Technology Operational Risk Management Lead - Vice President

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in Technology and Cybersecurity Operational Risk Management within Employee Platforms, you will provide independent oversight of technology and cybersecurity risk across Employee Platforms. You will develop and execute multi-risk stripe review strategies, with a focus on data and asset management risks, especially those related to cloud service providers and human resources technology products. You will assess the quality of technology risk assessments and governance across on premises and cloud environments.

You will have the opportunity to guide fundamental changes to risk management processes by working with people, process, and technology. As a part of the Employment Platforms team, you will assist in modernizing and improving how nearly 300,000 global employees interact with technology, including communication and collaboration tools, endpoint management, identity and access services, devices, and cloud-based productivity platforms.

Job Responsibilities

• Perform proactive risk management of operational risk through targeted assessments of global and regional technology processes for the Employee Platforms function.
• Develop data-driven strategies to monitor risks, leveraging enterprise tools for feedback and analytics
• Engage and collaborate with wider 2LoD technology teams to gain broad understanding of the technology and control environment that support Employee Platforms products and services.
• Understand data and asset management risks as related to specific technology area of expertise.
• Participate in assessment of emerging risks and stay abreast of current technology trends, vulnerabilities, and emerging technologies. Continuously monitor advancements in, and integrate risk considerations into continuous oversight and risk assessments of Employee Platforms.
• Monitor and assess significant events where technology is a factor, including external incidents driven by third parties, threat actors, and technology change failure.

• Understand and utilize trends and toolsets within AI/LLM platforms to assist and streamline assessments in order to produce faster quality outcomes.

Required qualifications, capabilities and skills

• BS/BA degree in computer science or equivalent experience with deep and broad understanding of cybersecurity and technologies, and associated risks, such as 5+ years in a Product, data, cyber, or technology operations role
• Strong understanding of cybersecurity principles, practices, and frameworks (e.g., NIST, ISO 27001)
• Familiarity with third party outsourcing, cloud, data protection, and privacy regulations (e.g., GDPR, CCPA)
• Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
• Excellent communication skills, experience preparing formal written documentation.
• Attention to detail, clear and concise writing, with ability to translate complex technical information into understandable language.
• Curiosity and understanding of AI / LLM’s with capability to integrate and use AI where appropriate.