Compliance Training Project Associate

Role Description

Sumitomo Mitsui Banking Corporation (SMBC) is seeking a dynamic Compliance Training Associate to join our Compliance Department Training Team. In this role, you will report to the Director/Head of Compliance Training Development and will provide support in the design, development and delivery of eLearning projects across the Americas Division (AD). Duties will include, but will not be limited to, coordinating deliverables among subject matter experts, training vendors, and other stakeholders. You will also be expected to collaborate with development team members to prepare courses for launch.

This role provides exposure to diverse business lines and corporate functions, making it an excellent opportunity for career growth and professional development. In this role, you’ll collaborate closely with subject matter experts (SMEs) and stakeholders within the AD. This role is focused on training delivered and monitored by the AD Compliance Training team, encompassing training across SMBC Group's AD, inclusive of SMBC Group's banking operations, U.S. and LATAM representative offices, Grand Cayman branch, Brazilian banking subsidiary, U.S. broker-dealer and registered swaps dealers, and certain non-banking leasing subsidiaries and affiliates.

Role Objectives

• Provide administrative project support to the Development team, which may involve drafting or combining initial storyboards, collecting and compiling course feedback, and testing course functionality, along with related project tasks, as needed.
• Record and communicate project status updates related to the annual training schedule, supporting timely completion of Compliance Training development projects. Additionally, provide the LMS team with weekly updates on projects transitioning to their team.
• Facilitate the management of relationships with subject matter experts and key stakeholders by coordinating regular check-in meetings and maintaining detailed records. Offer recommendations for enhancing stakeholder engagement or processes based on insights gained from these meetings.
• Update team templates and process documents as needed to reflect organizational changes or best practices.
• Maintain training deliverables, assets and content on team Compliance Training SharePoint site, as required.
• Any other responsibilities, as required.

Qualifications and Skills

• 2-5 years experience working in training operations, project management or training administration in a regulated / financial services environment. Experience leading or assisting in eLearning development projects, either in-house or external (third-party vendor) development is preferred, but not required.
• 1-2 years experience in change management and/or stakeholder relationship management preferred.
• Knowledge or experience using course authoring tools (e.g., Articulate Storyline/Rise, Captivate) is a plus.
• Highly organized, collaborative and comfortable working in a fast-paced environment.
• Experience developing and maintaining internal team processes and procedures.
• Experience communicating with and presenting status updates to senior leadership, including C-suite.
• Knowledge of learning management systems and intermediate skills in Microsoft Office with experience analyzing large data files and providing high-level information.
• Ability to handle conflicting requests and manage multiple priorities.