CompTIA A+ Certified Instructor

We are looking for a CompTIA A+ Instructor to teach students the foundational IT skills needed for entry-level roles like Help Desk Technician, Desktop Support Specialist, and Field Service Technician.

You will prepare students to pass both CompTIA A+ exams (Core 1: 220-1101 and Core 2: 220-1102) through engaging lectures, hands-on labs, and real-world troubleshooting scenarios.

If you have worked in IT support, love explaining technical concepts to beginners, and can make topics like "subnetting" or "printer maintenance" actually interesting — we want to hear from you.

Key Responsibilities

Instruction & Curriculum Delivery

• Deliver live classes (in-person or virtual) covering all A+ domains:
• Hardware (PC components, mobile devices, printers)
• Networking (ports, protocols, Wi-Fi, basic IP addressing)
• Operating Systems (Windows, macOS, Linux, mobile OS)
• Security (malware removal, authentication, physical security)
• Software Troubleshooting (boot issues, crashes, performance)
• Operational Procedures (ticketing systems, documentation, safety)
• Create and update lesson plans, slide decks, and lab exercises
• Use real-world scenarios to teach systematic troubleshooting methodology

Hands-On Lab Management

• Design and supervise physical lab activities (PC assembly, RAM installation, peripheral setup)
• Configure and manage virtual lab environments (virtual machines, simulators)
• Demonstrate command-line tools (ipconfig, chkdsk, sfc, diskpart, etc.)

Student Assessment & Support

• Create quizzes, mock exams, and practical assessments
• Track student progress and provide individualized remediation
• Hold office hours for struggling students
• Maintain a pass rate of [X]% or higher for first-time exam takers

Exam Preparation

• Teach exam-taking strategies (time management, question elimination, PBQ practice)
• Provide weekly practice exams with detailed answer explanations
• Stay current with CompTIA A+ exam updates (objectives change every 3 years)

Required Qualifications

IT Experience (Hands-On)

• Minimum 2–3 years of experience in IT support roles such as:
• Help Desk Technician
• Desktop Support Specialist
• Field Service Technician
• IT Support Specialist

Certification

• Active CompTIA A+ certification (must be current)
• CompTIA Network+ or Security+ is a plus

Teaching Experience

• Minimum 1–2 years of teaching or training experience (any of the following):
• Classroom instructor at a school, college, or bootcamp
• Corporate trainer
• IT mentor or team lead who trained junior staff
• Online course creator or tutor

Technical Skills

• Strong knowledge of Windows 10/11 administration
• Familiarity with macOS and Linux basics
• Understanding of TCP/IP, DNS, DHCP, and basic networking
• Experience with ticketing systems (ServiceNow, Jira, Zendesk, or similar)

Soft Skills

• Ability to explain complex topics to absolute beginners
• Patience and empathy for students who learn at different paces
• Strong classroom management (even in virtual settings)
• Excellent verbal and written communication

Preferred Qualifications (Nice to Have)

• CompTIA Certified Technical Trainer (CTT+) or equivalent teaching credential
• Experience teaching in multiple formats (in-person, live online, hybrid)
• Familiarity with LMS platforms (Canvas, Moodle, Blackboard, or similar)
• Experience with virtual lab platforms (TestOut, NetAcad, or custom VMs)
• Bilingual (English + [other language]) is a plus for diverse student populations
• Prior experience writing exam questions or curriculum for IT courses