Computer Support Technician

```Duties```

As a Computer Technician, you will be responsible for the following duties:

- Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

- Installing, configuring, and maintaining desktop computer systems and applications.

- Troubleshooting software and hardware issues on desktops, laptops, mobile devices, and peripherals.

- Collaborating with others to resolve technical problems.

- Analyzing technical issues to identify root causes and implement solutions.

- Managing user accounts and providing support for password resets.

- Track and document technical issues.

- Communicating effectively with end-users to provide guidance and instructions on problem resolution.

```Qualifications```

To be successful in this role, you should possess the following qualifications:

- Proficiency in TCP/IP networking protocols.

- Experience in software troubleshooting and resolving technical issues.

- Knowledge of operating systems for system administration tasks.

- Ability to analyze complex technical problems and develop solutions.

- Experience working in a help desk or technical support environment.

- Competence in supporting mobile devices such as smartphones and tablets.

- Familiarity with Active Directory user management.

This position offers an exciting opportunity for individuals who are passionate about technology and enjoy solving technical challenges. If you meet the qualifications above, we encourage you to apply for this rewarding role as a Computer Technician.

Job Types: Full-time, Part-time

Pay: $16.48 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program

Education:

• High school or equivalent (Required)

Experience:

• IT: 2 years (Preferred)

Location:

• Hays, KS 67601 (Required)

Work Location: In person