Concierge/Receptionist

Role of Building Receptionist: Immediate Joiner

A residential building receptionist plays a crucial role in maintaining the safety, security, and overall smooth operation of the building. Here are the key duties typically associated with this role:

1. Greeting and Assisting Residents and Visitors:

- Welcome residents and guests.

- Provide information and directions within the building.

2. Security Management:

- Monitor security cameras.

- Control access to the building by verifying the identity of visitors.

- Handle key management, including issuing keys to authorized personnel and residents.

3. Communication:

- Answer phone calls and emails.

- Relay messages and information to residents.

- Coordinate with building management and maintenance staff.

4. Package and Mail Handling:

- Receive and log deliveries.

- Notify residents of received packages and manage distribution.

5. Record Keeping:

- Maintain a log of visitors and deliveries.

- Update resident contact information.

6. Emergency Response:

- Assist in emergency situations, such as fire alarms or medical incidents.

- Contact emergency services when necessary.

7. General Administrative Tasks:

- Schedule and coordinate use of common areas and facilities.

- Assist with event planning and execution for building activities.

- Handle complaints and requests from residents, directing them to the

appropriate personnel if needed.

8. Building Maintenance Support:

- Report maintenance issues to the appropriate department.

- Follow up on maintenance requests to ensure timely resolution.

9. Customer Service:

- Provide a high level of customer service to enhance resident satisfaction.

- Address resident concerns and complaints diplomatically and efficiently.

These duties ensure that the residential building operates efficiently, remains secure, and provides a welcoming and supportive environment for all residents and visitors.

Language : Arabic & English

Salary : 3k - 4k

Duty Hours : 12 Hours

Contact : hr@spsmax.com

Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month