Construction Office Admin/Dispatcher

Join Our Team as a Construction Office Admin/Dispatcher - Help Keep Our Operations Running Smoothly!

Job Title: Construction Office Admin/Dispatcher

Company Name: Mission Mechanical Inc

Salary: $36,500+ per year (DOE)

Industry: Plumbing/Heating/Air Conditioning (Mechanical) - Residential, Commercial

Location: Alexandria, MN

Job Overview

Mission Mechanical Inc. is seeking a detail-oriented and motivated Construction Office Admin/Dispatcher to join our growing team! In this key role, you will be the communication hub between our customers, service technicians, and office team-helping ensure that projects are scheduled, dispatched, and executed smoothly.

Our company was built by tradespeople who value integrity, hard work, and teamwork. We offer a supportive, family-based culture where employees are respected and given opportunities to thrive. If you're a team player with strong organizational skills and a positive attitude, we encourage you to apply!

Who We Are

Mission Mechanical was founded to put skilled tradespeople and dedicated team members first. We understand the value of great service and hard work, and we strive to create an environment where every employee is appreciated and supported.

We provide HVAC, plumbing, and mechanical services to residential and commercial clients across the region. Our commitment to precision, professionalism, and customer satisfaction drives everything we do.

Key Responsibilities

• Answer incoming phone calls and route them appropriately
• Create and manage service tickets in company software
• Dispatch technicians and coordinate customer service scheduling
• Rotate on-call after-hours phone dispatch (weekly rotation)
• Assist with typing proposals and delivering bids
• Support walk-in customers at the Alexandria office
• Perform post office runs as needed
• Create purchase orders for Alexandria team members
• Assist with safety meeting logistics (invites, reminders, catering)
• Track, label, and organize deliveries to the Alexandria office
• Scan and save Accounts Payable documents and completed job files to company drive
• Assist with public events (fairs, home shows, parades, etc.)
• Process customer credit card payments
• General office duties:
• Printing, filing, organizing, creating labels, etc.
  

Qualifications

• High school diploma or equivalent
• Experience in dispatching or administrative support preferred, but not required
• Excellent communication and organizational skills
• Professional demeanor and mindset
• Energetic, positive, and motivated personality
• Flexible and able to handle multiple tasks effectively
• Strong attention to detail and ability to stay organized in a fast-paced environment
  
  

Benefits

• Bi-weekly pay
• Medical Insurance (available first of the month following 30 days of employment)
• Health Savings Account (HSA)
• Dental & Vision Insurance
• 401(k) Retirement Plan (available first of the month following 90 days of employment)
• Short-term and Long-term Disability Insurance
• Phone reimbursement
• Company-provided clothing
• Paid Holidays (after 90 days of employment):
• New Year's Day
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving Day
• Christmas Day
• Paid Personal Time Off (after 90 days of employment)
  

Schedule

• Full-time | Monday - Friday
• Standard business hours with on-call rotation for after-hours dispatch
  
  

Work Location:

• Mission Mechanical Inc - Alexandria, MN Office
  
  

Why Join Mission Mechanical?

• We are built by tradespeople, for tradespeople and team members-we value your work
• Family-based culture where employees are appreciated and supported
• Opportunities for career growth and advancement
• Competitive compensation and excellent benefits package
  
  

If you're ready to join a great team and make a difference, apply today and become part of the Mission Mechanical family! Stop by our Alexandria branch or submit your resume via email.

As an equal opportunity employer, we prioritize diversity in our workforce, recognizing that innovation thrives on varied perspectives. We embrace individuals from diverse backgrounds, including ethnicity, religion, and education, without regard to race, age, gender, or sexual identity.