Consultant

Who We Are Looking For
Crisis24’s Crisis Security Consulting (CSC) team is seeking a Consultant / Senior Consultant to join our expanding Middle East & Africa practice, based in Dubai. The successful candidate will support a range of projects across the region, contributing to client deliverables spanning security risk management, business continuity, investigations and crisis management consulting.

The Ideal Candidate Will Be:

• Fluent in English with exceptional written and verbal communication and presentation skills
• A collaborative team player with a strong work ethic and dedicated to contributing to collective goals
• Commercially astute, with a keen eye for identifying and cultivating business opportunities and client relationships
• A creative problem-solver who applies initiative and originality to overcome challenges and develop innovative solutions for clients
• Personable and engaging, capable of building trust and communicating effectively with colleagues, stakeholders, and clients at all levels
• Emotionally intelligent, demonstrating empathy, composure, and professionalism during sensitive or high-pressure scenarios
• Unwavering in their integrity, consistently adhering to ethical standards and demonstrating discretion, accountability, and sound judgment
• Flexible and mission-ready, with the willingness and capability to work non-standard hours and deploy at short notice, both domestically and internationally
• Committed to ongoing development, maintaining a high degree of industry awareness and staying abreast of emerging geopolitical, security, and crisis management trends

Location and Travel Requirements:

• Place of Work: Dubai, UAE
• Travel Expectations: This role requires regular international travel in support of consulting projects
• Flexibility and readiness to deploy at short notice – both domestically and overseas to higher threat environments – are essential

What You Will Work On
Business Development

• Generation of new security and crisis management consultancy opportunities in MEA and globally in support of CSC’s new business targets
• Identify opportunities to promote and enhance CSC’s security and crisis management consulting initiatives
• Scope, price, manage and/or oversee the development of RFPs and client proposals
• Represent CSC, Crisis24 and GardaWorld in client pitches, presentations and meetings
• Identify opportunities to introduce the wider GardaWorld services to clients

Consulting Services Delivery

• Deploy to client offices throughout MEA and/or other overseas locations to deliver CSC’s pre-incident consulting services
• Delivery and management of SRM, CM and BCM consulting services (such as risk assessments, policy/plan development, incident and crisis management planning and other projects)
• Produce all relevant documentation in support of assigned pre-incident consulting services delivery, responsible for the quality and standards of such documentation in line with CSC’s best practice doctrine and methodology
• Project management of live security risk and crisis management consulting projects and coordination of deployments, including the administration of other staff and/or third-party consultants on projects

All Hazards Response

• May deploy to client offices throughout MEA and/or other overseas locations to deliver ‘all hazards’ crisis management response support services

Account Management

• Client liaison and account/client relationship management of new and existing consulting clients

Team Engagement

• Support the development of more junior team members and work in cooperation with the wider global consulting team on all aspects of consulting services delivery

Administrative

• Maintain and/or oversee accurate accounting records for key clients allocated
• Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals

Other

• Support the wider Crisis24 and GardaWorld business as required

Who You Will Work With
Internally: Crisis24: Immediate CSC team, Associate Consultant Team, and management, wider Crisis24 team, GardaWorld team/s in MEA and globally, corporate functions. Externally: Clients, information sources and third-party providers & subcontractors. The Consultant / Senior Consultant will report to the Director, Africa, Middle East & Asia-Pacific. Responsibilities will be monitored and managed through the company's performance management review cycle and regular monitoring of performance against KPIs throughout the year. Core accountabilities are support for the development and delivery of consulting opportunities and services; execution of defined administrative tasks; participation in the company performance management cycle.
What You Will Bring

• Minimum 7 years' relevant previous experience in a security, intelligence, risk or crisis management environment, working in an operational and/or consulting role
• Strong working knowledge of Security Risk and Crisis Management / Business Continuity Management
• Best Practice and Industry Standards
• Demonstrable commercial experience in developing new business opportunities
• Flexible and motivated to work irregular hours when required, while maintaining high-quality delivery
• Dedicated to ongoing professional development, with strong industry knowledge and awareness of geopolitical and security/crisis management trends
• Extensive travel experience globally, including in high-threat / hostile environments
• Competent skills with office-based software; MS Office
• At least one relevant security risk management qualification (CSMP, CPP, PSP or other)

Preferred

• Fluency in a second language, such as French and/or Arabic, is highly desirable