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Consultant - Info Security Engineer
India
Responsibilities:
- Design, develop, and maintain custom applications on the ServiceNow platform using low-code development techniques.
- Develop and enhance catalog items within the Service Catalog to support IT service management and business processes.
- Collaborate with business stakeholders to gather requirements and translate them into technical solutions.
- Configure ServiceNow modules, workflows, forms, and integrations to support custom application requirements.
- Integrate ServiceNow with 3rd-party systems and applications using REST API, SOAP API, and other integration methods.
- Customize and extend ServiceNow platform functionalities using JavaScript, Glide API, and other relevant technologies.
- Perform testing, debugging, and troubleshooting of custom applications and integrations to ensure quality and reliability.
- Document technical designs, processes, and procedures related to custom application development and integrations.
- Expertise working in Service Now Catalog builder and App Engine Studio with data models.
- Knowledge and experience of ITSM / CMDB and correlated functionality in ServiceNow.
- Knowledge on with ITIL / ITSM framework and terminology
- Advanced data querying, transformation, and processing languages such as SQL, Python, Power BI DAX/M Query, or SAS.
- SCM technologies. Examples include GitHub.
- Operational, enterprise, and analytical relational/non-relational data stores such as AWS, SQL Server, Oracle, and DB2.
- Experience with development and workflow methodologies such as SAFE Agile and Kanban.
- Knowledge of cloud platforms and surrounding ecosystems (AWS preferred but not required).
- 3+ years of related work experience with proven experience in automation or data engineering.
- Partner with GRC Engineering data team to collaboratively deliver automated processes for our Governance, Risk, and Compliance products.
- Understand the business context and how to translate business and functional requirements into ServiceNow solutions.
- Should be able to Configure/Customize the ServiceNow system(catalog items and applications), including creating/Customizing workflows, Client-side Scripts, Server-side scripts, HTML, CSS and Now UI.
- Develop and support the integration of 3rd party systems with ServiceNow (SOAP and REST) with the ability to load, manipulate and maintain data between ServiceNow and other systems
- Recognize improvement opportunities and deliver them with automation.
Bachelor’s or Master’s degree - engineering preferred
Relevant Service Now certification
Additional Information:
- Strong organizational, analytical, and problem-solving skills are required.
- Strong communication skills – needs the ability to clearly and concisely communicate with team members and business partners.
- Must demonstrate the ability to learn quickly, to multi-task, and to work effectively as a member of a team member and as an individual contributor.
- Must be a self-starter and be able to work with people at all levels.
- Confidentiality of sensitive information is required.
- Familiarity with Agile framework and Cloud environment.
- Must have the desire and ability to learn new technology and continuously grow.
Stay informed about latest technology/execution trends and look for opportunities to leverage these in solving business problems
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