Consultant – Premium Residency

Job Description

Consultant – Premium Residency

Contract (ie Perm/FTC/Part-Time): Permanent

Team: Premium Residency

Office Location: Riyadh – Saudi Arabia

The Role

The Premium Residency consultant is required to support the delivery of high-quality consultancy services related to Saudi Arabia’s Premium Residency program.

This role will manage end-to-end casework for corporate clients and their assignees, ensuring compliance, accuracy, and a high standard of client service. The Consultant will work closely with internal teams, clients, and government entities to facilitate smooth processing and timely completion of applications.

What Your Day Will Look Like

• Manage full lifecycle of Premium Residency cases, including assessment, documentation, application preparation, submission, and follow-up
• Serve as a primary point of contact for clients and assignees, providing clear guidance on process, timelines, and requirements
• Conduct eligibility assessments and consultation calls for prospective applicants
• Coordinate with internal stakeholders and government entities to progress applications
• Monitor case progress and proactively address delays or issues
• Ensure all cases meet internal compliance standards and regulatory requirements
• Maintain accurate case records and documentation in internal systems
• Support timely and accurate billing by ensuring completion of required milestones and documentation
• Contribute to process improvements and knowledge sharing within the team
  
  

Essential Criteria

What we are looking for:

• Bachelor’s degree or equivalent experience
• 3–6 years of experience in immigration, global mobility, or PRO services within Saudi Arabia
• Experience handling Premium Residency or complex immigration cases is preferred
• Strong knowledge of Saudi immigration processes and government procedures
• Excellent communication and client management skills
• Strong organizational skills with the ability to manage multiple cases simultaneously
• High attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Proactive and solution-oriented approach
• Fluent in English (required)
  
  

Preferred Skills

• Arabic language skills are preferred
  
  

What We Offer

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges, and will work with dedicated, friendly and ambitious people, where providing exceptional client service is at the core of what we do. We are extremely proud of our diverse workforce at Fragomen, and we are fully committed to providing equal opportunities.

Benefits

At Fragomen, we value our employees and are committed to providing a comprehensive benefits package that supports your well-being and professional growth. Our Saudi Arabia offerings include:

• Competitive Salary: We offer salaries that reflect your skills and experience
• Health and Wellness: Private medical insurance including dental cover, and free Headspace membership
• Lifestyle and Family Support: Ticket allowance, advance housing policy and children’s education policy
• Time Away from Work: 22 days annual leave + public holidays, volunteering leave and long service leave
• Professional Development: Access to our e-learning platform, mentoring schemes, and training bursaries (where applicable)
  
  

What To Expect

• Once you have submitted your application, our Talent Acquisition team will review your skills and experience. If these match the requirements of the position, a member of our team will contact you to schedule an initial phone call.
• If shortlisted, you will be invited to participate in our interview process, which will consist of at least two stages, one of which will be conducted in-person. Depending on the role, you may also be required to complete a written assessment.
• After the interviews, we will carefully evaluate all candidates and make our final decision. You will be notified of the outcome and feedback will be provided.
• At Fragomen, we are committed to fostering an inclusive and accessible workplace for all applicants and employees. If you require any specific accommodations or support during the interview process, please let us know, and we will consider what reasonable adjustments are possible to meet your needs
  
  

Who We Are

At Fragomen, we are more than a global immigration services provider – we are pioneers shaping the future of mobility. With a passion for navigating the complexities of immigration, we help individuals and businesses transcend borders, unlocking opportunities around the world. As a diverse, forward-thinking, global business, we combine deep expertise with innovative technology to craft solutions that not only simplify the immigration process but also drive strategic success for our clients. Whether it is assisting multinational companies or helping people start new chapters in their lives, we are driven by the belief that global movement is the key to unlocking a world of possibilities.

All offers and/or employment contracts are contingent upon the successful completion of the Firm’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, and conducting a comprehensive background check, where permitted by local regulations. We use limited AI‑assisted tools for administrative screening purposes only - never for decision‑making. All hiring decisions are made by people. Applicants may have rights to information and explanations regarding the use of such tools, or request human review, as required by applicable regional laws.