Consumer Protection Researcher – Postal Sector

We are seeking a Consumer Protection Researcher to join postal sector team in Qatar. The role focuses on improving consumer protection by analyzing trends, handling complaints, and supporting outreach programs.

Key Responsibilities:

• Conduct research on consumer trends, postal regulations, and best practices to enhance consumer protection.

• Analyze data on consumer complaints and postal service issues to identify areas for improvement.

• Prepare reports, presentations, and summaries based on research findings and data analysis.

• Handle consumer complaints and inquiries, engaging directly with postal service consumers and providers.

• Support the development of educational materials and awareness programs for consumers.

• Assist in maintaining communication with stakeholders to implement consumer protection measures effectively.

Requirements:

• Bachelor’s degree in Business, Economics, Public Policy, Law, Social Sciences, or related field.

• Minimum 5 years of experience in related field.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder management skills.

• Ability to handle consumer complaints and inquiries professionally.

• Experience in preparing reports, presentations, and educational materials.

Preferred:

• Knowledge of postal regulations, consumer protection frameworks, or related policies.

• Experience in outreach or consumer awareness programs.